Application error in sage x3 customer return

SUGGESTED

Hello dear,

I'm trying to make a customer return in order to do the sales order again and the below error appeared.

what is this error?

  • 0
    SUGGESTED

    Hi,

    It appears the activity code needs to be increased. Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. 

    1. Open Development, Data and Parameters, Development Setup, Activity Codes
    2. Select  Activity code ENW
    3. Increase the screen dimension in increments of 100 
    4. Click Save
    5. Perform a Dictionary Validation of the Activity Code.