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  • Error 404 (File not found): /Account/SendResetPasswordLink

    SEI: ``` Version : 2023 Release : 2 Build : 23.0.2.20012 ``` I would like to reset my user password. Checking from Chrome web console's Network tab: Checking from IIS server for SEI web server: ``` 2024-07-03 18:35:55.540 +08:00…
  • Forgot SEI Central Point Configurator password

    Hi, For SEI Central Point Configurator, to reset password, we need to know the old password. However, old password is forgotten hence the reason of resetting the password. How to get back the old password (other than check back install document…
  • How can I add values to the prompt

    I'm using the Country prompt, but it's not showing all country names. How can I add values to the prompt in SEI, or how can I add a new prompt with clear data?
  • Is there a way to add a dropdown menu on the selection page?

    Is there a way to add a dropdown menu on the selection page?
  • Global Parameter

    Hello, I need to be able to define a new global parameter but I can't seem to figure out how to do it correctly. I was able to create one but I wasn't able to add it to a selection list and make it work. I am not sure how to define which field in the…
  • Need to Hide 'Dashboards' for users

    I created a non-admin user with limited permissions. I found a way to hide "Data models and views", but I can't figure out how to hide 'Dashboards'. Although they are not accessible for this user, I still need them to be hidden from the screen. is it…
  • unnecessary lines in excel.

    in the documentation, there is a way to hide the header but not a specific option to hide only the 'Column Group Heading'. And when I exported, it showed 2 unnecessary lines.
  • Expanding All Excel Sections Before Sharing

    When sharing a worksheet via Excel, collapsed items do not show what's under the line, and I'm unable to see the contents under the dropdown. Is there a way to share the worksheet report with all sections automatically expanded by default?
  • Does SEI support MFA?

    Does SEI support MFA when logging in to SEI?
  • Fiscal Year instead of Calendar Year in reports

    We are trying to create sales reports using a Fiscal Year. I can use the between-date feature to give me the actual dates (Dec - Nov). However, the periods follow the calendar year and not our fiscal year. How do I make it utilize fiscal year instead…
  • InsufficientUserPermissionsException error when modifying SEI data model

    Shared.Objects.InsufficientUserPermissionsException: User doesn't have the permission to perform this action at NectariComponents.Controllers.EnvironmentsManagementController.d__9.MoveNext()
  • Reset SEI Admin Password in SQL

    We have lost the password of SEI Admin, how can we reset its password in SQL DB?
  • Object reference not set to an instance of an object

    Hello There; I am facing issue when defining Data Source Definition. Error is prompted as attached. Please help.
  • Running SEI reports using an as of date.

    Hello, In X3 there is a parameter to run certain reports (like AR aging) using an as of date which is very helpful for month end. Is there a way to add this type of parameter to SEI reports?
  • Blue Pop up "Empty" notification

    Hello, I'm getting an annoying pop-up where the notification is empty. I've validated the screen, table, and transactions related to the function, but the message keeps popping. It does not hinder the action or enter the process; I must press ok two…
  • Column Formatting

    I'm trying to set up a value condition on a date field. I picked from the little calendar icon but it's telling me it needs a valid date format? The calendar yields DD-MM-YY. What format is it looking for?
  • Defining a prompt for a field

    I get a warning when trying using "show prompt" on a group dimension. I looked at the admin guide and didn't really see how that was done. Would one of the gurus explain how to add that to the process definition? Version 8 here. Thanks in advance.
  • Can't Reset User's Password in SEI

    Received a request from a user that he could no longer access his account nor reset his password. Upon attempting to reset the password myself, I received the error message below: "Cannot reset password for an active directory user" I believe the…
  • Calculated Column Total

    Anyone know how to prevent a calculated column total? Would it be better to add the column in Design Process? Version 8 here.
  • Using SEI Excel Addin on multiple computers

    I am sure this is an easy answer. We have been using SEI (only the Excel Addin) for many years - same 2 users and computers. No issues. Recently a few other users have a need to use SEI. My issue is when a different computer (which has the SEI Addin installed…
  • Y Axis Formatting

    Newbie here. I have a graph built but the labels aren't incrementing the way Id like. It's defaulting by 50,000 but I'd like to increment by 10,000.
  • Save View to a Different Folder

    Anyone know how to do this?
  • Organize favorites

    I've created a new folder in Favorites. How do I move what's already there into the new folder?
  • Modifying Process/Models

    Is there a manual or SageU class on this topic?
  • Create a view using week numbers

    Good Morning I have a customer using SEI for Sage x3 (multi-tenant cloud) and still on V8 of SEI. They need to see financial data by week number. Is there a way to add a week number into a process so we can view the data by week instead of just fiscal…