• Sage 300 People Api Fields not Recognized

    Hi Ive just started a project for a people integration but whenever im trying to create or edit employee data i get the error that fields are mandatory but i already supply those fields and make sure they are not empty, { "success": false, "businessRules…
  • Web SS Landing page shows blank

    The Web self service page shows blank
  • Employee Take-on Error

    Hello All, I am trying to export an employee take-on template but I have been getting the below error: Please assist
  • Sage Mobile App Error Message

    Good morning Sage City, We get the following error message when trying to register for the Mobile App: “ Unable to register your device. Please contact your system administrator ” We were able to obtain the QR code from the ESS profile to register…
  • Sage 300 People remuneration listing report import error

    Hi, I customized a remuneration listing report for a client and I am trying to import it for another client but I keep getting the error below ( The input stream is not a valid binary format. The starting contents (in bytes) are: 54-68-69-73-20-61-74…
  • Unable to transfer employee

    Hi, please can someone assist. I am trying to transfer an employee from one company rule to another. I am getting an error that she cannot be transferred because there is a pending workflow item. I can see that there was an incomplete claim for her…
  • Sick leave "note received"

    We updated our system to 20.3.1.0 and now the system does not allow us to "tick: the "note received" block. Is there another way to activate this.
  • Unable to transfer multiples employees

    I am trying to transfer a group of employees from one company rule to another, When I transfer one employee at a time there is no problem the transfer completes successfully. As soon as I try and transfer multiple employees I am getting an error that…
  • Error Updating database with new update

    Hello, Please find below an error I've gotten when updating the database with the new installed update. Thank you.
  • What to check if you reset a Users Password the User is still locked out

    From the Navigation Pane Expand Security Select Users Select the User in question Click on Logon Info You will reset the Users Password as below: Then the User tries to log in and gets the below error: In The Sage 300 People application, on…
  • Unable to show inbox item

    An entity was created only to approve Leave and Claims in ESS, However, the user can view the Leave inbox item but unable to view claim inbox item.
  • Error when rolling over: Employee has no payslip for period…

    The following error occurs when rolling over: Employee - has no payslip for a certain period. Steps to follow to correct the error: Option 1 From the Navigation Pane Expand Employee Management Double Click Employees Select Payslip Definition…
  • GL Integration Error

    Hello Everyone, Can someone assist me with the error in the image attached. It happens when i try to submit the GL from 300 People to 300 ERP Accounting after i have validated all accounts successfully. I would be very Grateful for a solution…
  • ESS Payslip Error

    What can I do when users get an error on ESS when trying to print payslips - the error states that there is not enough space on the disk? If the Scheduler Services have been restarted and the database has been relocated, please try the following?…
  • Error on Units

    I get the following error when capturing units on payslip detail.
  • No Pay Period Error

    I get an error No employee pay period defined on employees