• Birthday Payslip Message

    Good day all, How would I add a birthday message to an employees payslip in their birthday month? Thanks in advance.
  • Employees receiving numerous payslips notifications but payslips are not on ESS

    Users receive several notifications for payslips and when the user logs in, there is no paylip found.
  • SMS Payslips

    Hello, How can I get the documentation on implementing SMS Payslips on 300 People.
  • Cost to Company Component Setup and Edit

    Hi There Does anyone know where I can see the "Cost To Company Component" setup, in order to see which definitions are included in the Cost to Company, and to add other definitions that need to be included for our Payroll reporting purposes? Specifically…
  • Secure Employee Report (Payslip) not showing logo

    Hello, I have customised the payslip by adding a company logo. The normal payslip and bulk employee report of the same are showing logo but only the scheduled report sent via email does not showing logo instead it is using the default system template…
  • Payslip Notification

    Employees do not received notifications when payslips are published. All other notifications work perfectly
  • WebESS - Payslip not loading

    Payslips have been loaded, now users are getting an error "System.Exception: Failed to compare two elements in the array." they cant view, print or download
  • Mass update of Earning

    Hello , I need to do a mass update of staff for a new earning setup. How do I go about it?
  • Payslips error (Company Customized payslip)

    Good day everyone, is anyone getting the below error when they try to print out a customized payslips This happened after we updated to the latest update, I have also tried to print one out "Under All reports" but the error persist Assistance…
  • Payslip Reports

    Anytime we run a customized payslips report,it duplicates the employees name and net pay on the other employees payslip. However, the default payslips report shows the correct names and net pay. We were able to generate payslips report correctly until…
  • How to enable employee access payslip from his terminated ID in ESS ?

    Employee has changed his Employee Code in August therefore his previous Employee Code is Terminated after roll over. However, he is still using the same Entity Code with his new Employee Code. How to enable him to view his previous payslips in ESS (July…
  • Overtime rate ph not reflecting on payslip

    Please advise how I go about reflecting an employees OT rate on payslips. The units captured(hours) reflects, however would like the 1.5 or 2 to reflect the overtime rate ph as well? Is this possible... Thank you. Tania
  • Generic Exception Error when viewing payslip in WebSS

    When a user access WebSS to view the payslip they get an error - Generic Exception - Item has already been added. Key in dictionary: '1437' Key being added: '1437' A few things needs to be in place. 1. On Company Rule > Default Rules a Payslip Layout…
  • Zeroing out a payslip

    Hi guys, I wanna find out how to zero out a payslip? I need to zero out January before rolling over
  • How do I Print Bonus Run Payslips only?

    Double click the payslip report under all reports and follow the directions below Add a new filter option In the Field Column select Pay Run Definition In the Field Value section Select the Bonus Run This will show only the bonus run payslips…