Sage 300cloud Africa and Middle East

Problem: Users reports intermittent errors when sending mail from sage 300 customers or vendors. Error Mail delivery errors. Use the Email tab on the Company Profile screen to send a test email and confirm that all settings are correct. Cause: We…

Problem: Explaining the feature of send copies to located within the Company Profile Email Tab settings Resolution: Use this feature to receive copies of emails that you send to customers or vendors. This feature supports multiple email address…

Problem: Explaining the difference between SMTP vs Outlook setting in Company Profile Email Tab Resolution: If using SMTP ensure you have selected the SMTP tick. If the tick is not selected Sage 300 will use Microsoft Outlook. If SMTP is selected…