• Duplicate Entry Error

    I am trying to enter a new client and I keep getting that Duplication Error Message that the record I am trying to create has the same value as another record. I do not have a duplicate entry. Any suggestions? Thank you,
  • journal entry

    Hi everyone, i am facing one problem while posting jounal entry in Sage 50, one of the account is not showing the list of account. while i checked in balance sheet, the same account with balance shows perfectly. few days ago, i was able to post journal…
  • Sage 50 Canadian Edition

    I entered income and expense information in a Sage 50 Cdn from 2022. I want to open the journal module and enter the previous year' trial balance, but the journal entry icon will not open. Why not?
  • How to post deposits (for customers and vendors) while in history mode?

    Hello, I am in the process of entering historical transactions and have come to an impasse: What is the proper way to post pre-payments that clients have made towards open invoices and what is the proper way to post deposits we have paid our suppliers…
  • error message

    hello i'm trying to process a credit card; error code comes up 20082. What is that and how do I fix it?
  • FINTRAC Compliance Requirements for EFT

    Am I the only customer who uses vendor direct payment Bambora (Worldline) with SAGE50 Canada version? Am I the only customer who has been asked to now provide a vendor detail file for every EFT made through SAGE and Bambora? This information is already…
  • Purchased a GIC

    How do you enter the purchase of a GIC in a general journal. I put the amount under Bank (Cr) and also under Investments? Do I just ignore the investment when balancing the Bank (Dr) with my Revenues and GST(Cr)?
  • Invoices failed to post

    The invoice are going through email to the clients but were getting an "Invoice #### failed to post" error message only on some invoices. I probably sent 10 invoices today and 3 are failing to post. I tried re-starting the program and re-posting but…
  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • Vehicle class - side by side / Dirtbike

    Hi, Can someone please tell me what class of vehicle you would use to post an asset for a Side by Side or a Dirt bike please. I have looked and can't seem to find anything that specifies those.
  • Missing Journal Entries

    Hello, We recently added AP Automation to our accounting office and had some issues in the beginning of using it and now have some balancing issues. While going through the journal entries to see if I can figure out why we have discrepancies on the trial…
  • Data Integrity issue

    I am having a Data Inconsistencies error. I have Total Debits: $9,955,587.37 and Total Credits: $9,967,360.18 how do i find the inconsistencies in this and i also have Vacation Pay Balance $109.79 that needs to be cleared out and its not balanced with…
  • One more question

    Second question in 24 hours! Two of us were using Sage at the same time entering invoices. We each have our own login account. Usually we can see the entries that we’ve each made but now we cannot. I can see my entries; she can see hers. But we cannot…
  • Resell other's merchandise

    Hi there: I have a client who purchases other local peoples goods in town and sells them at her store for a commission. How do I enter the purchase transaction? For example, she purchased $554.21 of baked goods from this business. Thanks, Jacki…
  • Duplicate Entry message

    Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…
  • Inventory/Asset

    I have 3 accounts that are "greyed out" (I cannot post to them) - 2 are inventory accounts and one is an asset account, that it says is linked but I cannot find ANYWHERE this account is linked to anything. I have checked all vendor account cards to ensure…
  • Funds transfer from $CAD to $USD account

    Hi everyone, I did a funds transfer from my $CAD account to $USD account recently. To record the transaction in Simply, I went to Banking, Transfer funds BUT, when the currency is at CAD, my USD account doesn't appear in the list of Transfer To accounts…
  • Accounts payable automation

    Can you guys please share with me any good experiences with AP Automation software? I want to hear from actual users, not sales people please. We've tried Auto Entry a little bit and had some struggles with it. And if I have to sit through one more demo…
  • Tips on Debit Payments

    I am recording Debit & credit card payments under 1045 (Debit/Credit Pending, however there are tips on the slips. We receive the total amount back from the Merchant but the tips are not part of our sales, I need to know how to handle these transactions…
  • sold item from inventory

    Client is a charity, she is not on a accounting program, just enquiring if I need to do a double entry for wheelchair sold. One to take out of inventory and another for selling the chair. Thanks Denise
  • Online Payment Fees

    We have some clients who pay online, for which there is a fee, but we are not charged the fee the client is. How do I record this in Sage 50 so the amount on the invoice matches when I go to reconcile my bank account? For example: John Smith has an…
  • Sage not recognizing active account in journal entry

    I am doing journal entries but for some reason there is one account Sage won't let me use. It's an active account in my chart of accounts but when I enter the account number in the JE it doesn't recognize it. Any idea what the issue might be and how to…
  • Recording an exemption

    I work for a non-profit and we receive an annual property tax exemption. I need to record this on our financial statements but am unsure how when we don't ever receive this money, it is just a "savings". For example, instead of paying $5000 in property…
  • My J number disappears too quickly

    My J# or transaction number disappears to quickly. I must have touch something because I was able to read & record it on my invoice before it disappeared and started another invoice. I tried following the info posting online on Sage saying..."to turn…
  • Foreign exchange currency and conversion

    Hi all, I want to make a journal entry for our US bank account in our Canadian books. The transaction is for $6 bank fee on our US bank account; how do I record the journal entry for foreign currency and exchange gain/loss account in Sage 50? Can…