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I had postponed an employee on the September salary run. The expiry date for the postponement is 5 December 2023. However, when the December pension assessment was run on 22 December, the employee is still marked as postponed. Does anyone have a solution…

When I attempt to automatically enroll employees into the pension scheme using the "pension assessment" module in Sage 50 payroll it shows them as eligible, they are above 22, have the qualifying earnings and show be enrolled into the scheme. But the…

When I ran the automatic re-enrolment process this week, no letters were produced to inform employees who'd previously opted out that they'd been re-enrolled. I can't find any in the reports section either. I know that when I ran the same process 3 years…

Can anyone tell me why the AE PAPDIS v1 report appears to deduct £112.00 from each employees Pensionable Earnings? Thank you

Hi, We send all AE correspondence via email and this runs as a report, ie. one multi page pdf for all selected employees, not separate emails. Does anyone know how to email it to relevant employees without my devising a manual, time consuming work…

As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…