• BIE Send page by Email Option Not Working

    Upgraded from v2020 to v2020 and users cannot use the option to Send Page by Email option in BIE. Nothing happens when clicked on. I have the same issue on my workstation. My default email is working properly and I tried running Sage as admin. Thanks…
  • Emailing customer

    Morning, We have a company that is closing and we would like to email all are customers in Sage letting them know this... is there a way to do this. Or can edit the email template that is used when emailing invoices to customers. Thanks much!…
  • Schedule Crystal report

    Scheduled regular sage 100 rpts work well in task scheduler. Is there a documented way to schedule a custom crystal report. Posts I see are many years old so hoping there's an easier solution now. Have a involved rpt that takes a while to run while…
  • International Paperless Office Emails

    I have two end users that often email Purchase Orders Internationally...both to China. On occasion both end users are unable to send their email, they get the long/cryptic Paperless Office error that ends with: Failed to read beginning of SSL/TLS record…
  • Is an "Enforced Both Inner Join" type supported by the SOTAMAS90 ODBC DSN?

    I seem to recall a Sage KB that indicated there were only 3 Join Types supported by Sage (MAS, back in the day). Inner Join, Left Outer and something else. I don't recall hearing about the "Enforced" setting. I ask because we have a client who are very…
  • Setup Paperless AR Statement Delivery SOP

    Is there an SOP available to set up Paperless AR Statement Delivery only for specific customers?
  • Paperless Office e-mails not sending after June 1st using Office365

    We have not been able to send any automatic paperless office e-mails (Customer Invoices, Payroll Stubs) since June 1st. Our e-mail configuration in Sage 100 uses smtp.office365.com as the mail server. We have not changed anything with this setup since…
  • Sales order Invoice PDF

    Hi all: I have a client who is printing to PDF and when they go to server and open PDF invoice it is magnified to 216%. When I test preview it looks fine and if I save it from preview to PDF it is fine. Running Windows 10 Sage 100 2016. Any…
  • Google Sheets - Sage 100

    I have a prospect that is using Google Sheets. Will Sage 100 export to this product, such as Lookup lists, Crystal, etc? I don't have any experience with the Google Docs product so I don't know what to tell him. Thanks. Sue
  • Printing statements for customers as PDF's in bulk

    Most of our customers want their statements emailed. I would like to print statements to PDF but have a separate PDF file for each customer. I know each statement can be extracted manually or printed separately manually but we have over 200 customers…
  • Paperless Office - attaching multiple invoices to a single email

    Is there a way to get Paperless Office to combine multiple invoices for a single customer into one email instead of sending separate ones?
  • Paperless office report viewer only show documents in "All Documents"

    I've printed paperless office financial Reports. Now when I go to the Report Viewer, I only see the documents with "All documents" selected. I was expecting to filter on "GL Financial Report" to see them. However, when I filter on "GL Financial Reports…
  • Crystal Report Printing of Departmental Reports - each department is a separate PDF?

    I've been working with creating new income statement reports. I have 100+ departments and when I print out the income statement, each department is printing individually. I would like to have all 100+ departments print in one PDF?? is that possible?
  • Printing attached documents

    So if I was to attach documents to a sales order through Memo's, is there a way to print them when the Bill of Lading is printed?
  • Why are my paperless office pdfs disappearing?

    We use Sage 100c 2018. We started with 4.5. We have generated over 1500 sales orders and over 3000 purchase orders. Most of these get printed to paperless office. Whenever we print one and look in the configured folder for the PDF, it is there. Over time…
  • Sage 100 email capabilities

    Has Sage 100 2016 made it easier to send Sales Orders, Invoices etc via Email? This is a retail showroom environment, so sending to the same end user is rare, plus sales reps need to enter or select their "from" address. Our email is a rackspace hosted…
  • Can I send a custom message along with a sales order using paperless office or Office merge?

    I like to setup a process that will print a Invoice to a PDF, and then also send a canned memo to our customer to confirm their order? Office Merge or [paperless office or I might even be able to create custom crystal report? Thank you for any suggestions…
  • Paperless Office vs Printing

    I accidentally ran my Electronic Delivery Only option on our monthly statements but we have some customers who do not have email addresses in our system and still get paper statements. Is there any option that will allow me to print only the customers…
  • lockfile

    Trying to email invoices out and received error Unable to process the lockfile: "Crystal Reports - file name" whether it is in SO Invoice Data Entry or AR Invoice History. I went into Crystal Reports and changed title to a generic name and that did not…
  • Graphic no longer is correct on Crystal Form in v2016

    Upgraded a v2015 to v2016 Sage 100 Standard. On forms (SO Invoice, AR Statements, etc) there is a company logo in the header. It is nothing extreme, single color (black). The forms worked fine before. Now the form print previews just fine. Design Mode…
  • Sage Alerts TimeUpdate field

    I want to pull the TimeUpdate field from Sage 100 into Sage Alert emails. Does anyone have any tricks to convert the number to a time format?
  • Crystal Reports 10-Failed to export the report to pdf

    Just started with this error in December 2015. Users of both DC Reader and Acrobat Standard XI, Windows 7 ,Mas 4.2. Not sure if MS or Adobe update caused the issue. Any help is appreciated!
  • Password on Paperless Office PDF invoices

    For some reason the PDF invoices being generated by paperless office have a password. I did not set them up to have a password. Is there something obvious that I am missing?
  • Sage 100 Advanced 2015

    Does anyone have a suggestion for a report generator that schedules and emails crystal reports? Thanks Paula
  • Emailing invoices

    This may be a dumb question, but emailing my invoices have been working terrific and have not had a problem with it at all and was just stuck on one thing. I am having trouble with one email address that keeps getting sent back to me as Undelivered Mail…