Sage 100

Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…

KB article 68794 indicates that presetting an InvoiceAmt with an AP invoice import is not necessary. This is true. Tested with ABC data and no InvoiceAmt in the header record, which imported fine. And the resulting invoice has an automatically calculated…

Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…

Client this morning was running the job close-out report for the first time since upgrading to 2018. Currently on update 2018.6. They were sending it to paperless and were getting unable to active printer -30. I figured no big deal and proceeded through…

Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…

Unknown process is generating Error # 45 in Activity Log

Sage 100 2014 Using Delete/Change. Was able to delete a lot of parts that had no transactions. But I also have parts that I need help with. The Delete/Change (post process report) shows some items with this notation: No Action - Item found on a sales…

What are the current hours of Sage support? We have a Gold support plan - had a server licensing problem this weekend and discovered all support channels closed on the weekend. Currently waiting for Chat to become available at 6:30 CST

I am currently doing Period End processing for my company, and have successfully completed it for our active company. However, we have an old company we still do maintenance on in SAGE, and while I was trying to change the Fiscal Period in GL I receive…

Hi All, Have a client that has a large number of orders where they want to set the Process In Batch flag. For the life of me I can't figure out were it is. Does anyone know if this is possible?

I need to track the date a line was added to the SO detail file and when it was last modified. This is a one-off requirement to help repair incorrectly imported data. I probably looked right past this info in the table files. TIA

Is there was way to schedule the Standard Cost Adjustment Register/Update to run at a specified time?

at the end of our shipping days, we post the batch of invoices or "Print S/O Invoice Data Entry Batch". lately we have been getting an error(i will post the picture of the error as well). this has happened in the past and went away, but now it is back…

we are running Sage 100 Standard version 2017 Had an issue where one user was doing Auto Generate Invoices Selection and another was doing Cash Receipts at the same time. Here are the two error msg's received. AR person received the error 105 keyed…

Why is it that I have had some customers get invoiced twice in a batch in shipping data entry? Steps that I do: Scan sales order into Scan Force Scan items and send data to Shipping Data Entry Wait a little bit for the data to send over Scan…

I am receiving the above error code when trying to process a work order transaction batch. Has anyone seen this error before?

Working on bank reconciliation and could not get it to work. Out of balance and rebuild sort files does not help. Calculated balance is exactly 2x off from the general ledger for the only payroll checks I have run so far. It appears the checks are being…

Was in for a little while, it locked up. Logged out and was not getting any response including the login. Now I get the login screen but it won't accept my password. Resetting password is generating no response either. I know they were planning maintenance…

I have automated code that populates an invoice through the Sage Business Objects. In the module S/O and SO_Shipping_ui I am sometimes getting the error back "Unable to select this batch. This batch was created in Invoice Data Entry.". I know this error…

When we try to run Check Register/Update we first get Update Interrupted. Do you want to restart? If you click No nothing happens if you click yes it then gives the Error #11. Details of error Error #11: Record not found or Duplicate key on write…

Is there any way to recover the Admin password for MAS 90 4.05. Someone (who is not longer with the company) changed it and we are attempting to do a Parallel Migration to Sage 100 ERP. The PM requires the Admin password for the old version. We have users…

I have a PO that was invoiced at less than we received the goods in at. I cannot complete a return of goods as the product has already left as a finished good (zero on hand). How do I process the receipt of invoice in a manner that will allow the purchase…

I was entering a Cash Receipts for 2 checks I received, 1 for a contract job and 1 for a service job, printed out the Cash Receipts report and then hit SAVE but as I did that I was kicked out of Sage. When I logged back into Sage, the deposit did not…

Hi all. I hope the following information will be of help to anyone encountering the situation where they have received an automated notification of a new version of Sage Exchange Desktop 2.0 (if they are on 1.x). To address the notifications that…

We have a multi-user license for Sage 100 Advanced ERP 2014 (Version 5.10.3.0). Currently, paperless will mismatch documents when updating two postings at one time. The results are the same when printing/updating from the same company in the same module…