• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Information on fields from Wrk tables? Needed for Knowledge Sync.

    Hello, I'm looking to re-create a Crystal report so that it can be run by Knowledge Sync. I initially wanted to just use the report provided by SAGE, but it looks like I can't use this report as the information the SAGE report pulls is only generated…
  • SQL Table for batch history? AKA Batches not located in GL_CompanyActiveBatch?

    Hello, I am creating a report for our accounting department which shows all A/P batches that either remain open, or were created today. I have the first part, where I can pull up all active batches through GL_CompanyActiveBatch. However, I am having…
  • SLOW Printing

    We have a client on Sage 100 Standard 5.3 Update 1; the upgrade was done back in April 2016. Beginning at the end of last week, on two of their Windows 10 workstations it takes about a minute and a half to Quick Print a Sales Order. On the rest of their…
  • Printing Reports taking abnormally long time since switching to workstations from Terminal Server.

    Since moving my client from a Server 2008 Terminal Server to individual workstations, printing reports of any kind are now taking over 5-10 mins to print 5 pages. This includes just running print preview. I'm currently running Mas 100 ERP version 5…
  • MAS 200 v4.50.3 installed on Widows 10 - "Wrong version of Crystal Reports installed"

    User says that reports were printing normally on this workstation until today when this error occurred and now cannot print or preview any reports. Has uninstalled and reinstalled MAS client (Autorun - run as administrator) but still gets the error message…