x Want to participate? Join the group to interact
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Replies 14 replies
  • Answers 2 answers
  • Subscribers 238 subscribers
  • Views 13263 views
  • Users 0 members are here
Browse Forums
Sage 100 Contractor Announcements
119
topics
57
replies
Sage 100 Contractor General Discussion
1k
topics
4k
replies
Sage 300 CRE Announcements
168
topics
526
replies
Sage 300 CRE General Discussion
3k
topics
9k
replies
Sage Construction Management Announcements
4
topics
0
replies
Sage Construction Management General Discussion
17
topics
25
replies
Sage Estimating Announcements
39
topics
3
replies
Sage Estimating General Discussion
189
topics
448
replies
Guybor

PR - There was a problem retrieving the state tax group list

SOLVED
Posted By

We just upgraded to 18x from 17. 

Now in Job cost, when setting up a job, we are getting this error.  I have a state tax in payroll for "IA", but it's not finding any state taxes to prefill the drop down with. 

Any suggestions?

Parents
  • 0
    SUGGESTED

    Hi Guybor,

    We are researching this right now. It seems to be specific to certain data sets as we aren't able to recreate the issue with our sample data.

    We will continue to test and should have more information soon.

    The current workaround is to revert the Job Setup window back to the old interface:

    1. Close all Sage applications
    2. Click, Start and enter "regedit." When windows displays the registry editor select it or hit enter on your keyboard.
    3. When registry editor opens Expand HKEY_CURRENT_USER, Software, Sage.
    4. Right-click on Sage and select New, Key.
    5. Enter JCSetup.
    6. Select the JCSetup key.
    7. Double-Click the Default Value and enter default value to 1.
    8. Click OK.
    9. Launch Job Cost and complete your changes in Setup, Jobs.
    10. Repeat steps 1-3 to access the JCSetup Key.
    11. Right click JCSetup and select Delete.

    Thanks!

Reply
  • 0
    SUGGESTED

    Hi Guybor,

    We are researching this right now. It seems to be specific to certain data sets as we aren't able to recreate the issue with our sample data.

    We will continue to test and should have more information soon.

    The current workaround is to revert the Job Setup window back to the old interface:

    1. Close all Sage applications
    2. Click, Start and enter "regedit." When windows displays the registry editor select it or hit enter on your keyboard.
    3. When registry editor opens Expand HKEY_CURRENT_USER, Software, Sage.
    4. Right-click on Sage and select New, Key.
    5. Enter JCSetup.
    6. Select the JCSetup key.
    7. Double-Click the Default Value and enter default value to 1.
    8. Click OK.
    9. Launch Job Cost and complete your changes in Setup, Jobs.
    10. Repeat steps 1-3 to access the JCSetup Key.
    11. Right click JCSetup and select Delete.

    Thanks!

Children

*Community Hub is the new name for Sage City