• Pastel download and communication 32 bit

    Good day any information on the Task will be much appreciated What ever this task is, is very resource resource driven and customers are not happy. Customers computers become very solo, till the point where it's unusable and the keep needing to…
  • Posting of Bank Charges

    Hello, Please what is the procedure to enter bank changes into Sage 50c Pastel. Thanks
  • Multi currency cash book

    Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…
  • POS for Sage 50cloud Pastel Partner

    Hello Everyone, What is the procedure to setup POS for Sage 50cloud Pastel Partner. Thanks.
  • Sage 50cloud Pastel Partner Online Deployment

    Good Day All, Please what is the procedure to deploy Sage 50cloud Pastel Partner online. Thanks.
  • Importing Additional GL Accounts

    Good Day, Please what is the procedure to Import Additional GL Accounts to the existing GL Accounts.
  • Sage 50cloud Pastel - Count Inventory - Snapshots differ between Inventory code and Barcode

    Hi , I need some help . In the count inventory when I do a snapshot of one of my store the snapshot records differ when doing a snapshot by inventory codes and by barcodes for the store . I have checked the other stores snapshots for both inventory…
  • How do I use the educational demo in sage if the data will not upload once I open the _Demo company?

    I have been struggling for 2 days to get Sage Pastel working on my PC. My computer knowledge is above-average and I am able to do more complex problem solving and was able to get the program to run even though I received several errors previously, up…
  • Error 424 Unknown Error. Object Required

    Hello Everyone, I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books. When I Click Ok to skip the error it keeps appearing and I can…
  • Sage 50c Pastel Xpress Build 18.2.1 upgrade to Sage 50c Pastel Xpress Build 19.3.1

    Question, Can I just download the Sage 50c Pastel Xpress Build 19.3.1 and upgrade it from Sage 50c Pastel Xpress Build 18.2.1
  • Build 19.3.1 - offline contextual help file still available (F1)?

    Good morning, A few versions back I was able to click anywhere within Pastel 50c, press F1 and have (offline) help file open up on the relevant topic. This stopped working for a few versions (that is F1 no longer worked) I have just installed…
  • INVOICE DISAPPEARING FROM THE SYSTEM

    Hello All, I'm facing a strange Issue on My Sage 50cloud Pastel Partner NFR licence. One Of Credit Note Created in March just disappeared from the system and I don't know what to do. I searched for it on the Customer Detailed Ledger, Transaction…
  • Last Year Profit and Loss Out by xxxx

    Hello Sage Team, I'm having a strange Data Integrity Issue. I was loooking My Trial Balance and then I got the attached Error (TB Error), I run Data Integriyt then got attached Error (DataError). I Ran the Control Centre & Documentation (CCD…
  • Import Data from Excel file to Pastel V19

    Hello all, I'm new on this Support Group. My name is Santos and I'm from Beira, Mozambique. We are using Sage 50c Pastel Xpress V19. Pervasive Version 10 (32-bit), Multi-user platform. I would like to know how I can Import accounting data…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • Terminating Error

    Good day, Please assist, how can I fix this error? When I try to add my payments from bank manager to the cash book this keeps happening.. I could do my receipts just fine? This is the Pervasive Program I have running currently. Please…
  • Sending out bills via emails above server limit

    HI, I currently have a client that sends all his bills/Invoice and statements via email to more than 500 customers. The problem is that Pastel Partner v18 places all 500 emails in to the outbox or outlook which immediately starts sening them. This in…
  • Bank manager file format is invalid. An item with the same key has already been entered

    FormerMember
    FormerMember
    Good morning, I've downloaded my Investec statement and opened it in Pastel Bank Manager. Unfortunately I had to leave and deleted the entries that were created without doing anything with the batch. I am now ready to work with the bank statement…
  • New Installation

    Now that you have bought your Sage 50Cloud Pastel Accounting software you will wish to get started as quickly as possible. Installation estimate: the process should take Approx. 1 hour to get from installation and registration to capturing your Customer…
  • Payroll Journal

    Good Day, Could someone please assist me with Payroll Journals. I would like to know how to process them in the payroll journal. The salaries & advance payments pull through on my cash book & I allocate them to each individuals sub GL Code under…