Sage VIP Classic and Sage VIP Premier

Hi I am a Financial Planner and find myself, almost always, in the most frustrating scenario planning stage when clients (Employers) as well as their Employees would like to see how the different options of employee benefits will look like on their…

Hello, For some time now when we print the SNNIT monthly report and GRA Employer Tax report, some employee details do not display as shown in the screenshot below (S/N 1,2,3,4). Is there an update that needs to be run to resolve this issue? Any assistance…

Kindly assist, What report can i run to show employee movement from January to December?

Hello everyone, A few employees were created in Sage VIP Premier recently but are not reflecting in the ESS portal. Can you advise what could be the issue and the way forward. Your response will be much appreciated. Thanks.

Good day, Kindly advise if it is possible to send a custom report eg: Employee Performance Report through Sage ESS to employees. If yes, I will like to know the procedure. Thanks.

Good Day, How do GUID Codes on ESS become corrupt, as this has been happening to us for the last three months where I have had to go into ESS and merge the old GUID code for an employee to a new GUID Code? I have included a screenshot of the error…

Please would Fericka Becker or Liezel White please call me on 0824525881. I paid my annual license fee on 25 Feb and sent an email to cancel my subscription on 4 March and again on 11 March as i am so unhappy with the lack of support from Sage. I want…

Good day , I have an employee who I need to pay a separation agreement to , is this value subject to the employee normal tax rates, or does the same rule as severance pay apply, 2/3 taxable and 1/3 none taxable?

Hi all, I have been trying to log into the Sage Portal in order for me to download the latest software update (5.7a). However, I have been trying to log in but keeps on saying that the information is incorrect that it needs to be reset but when I…

Hi Sage city, i have updated from premier HR from version release 21.3 to 21.9. when i first logon its giving an prompt "this database requires updating to the current version!" please ask your administrator to perform the upgrade" how do i do database…

A bonus was added to an employees payslip mistakenly and the payroll has been processed for that period already. How do we correct the payslip for that employee for that period? Thanks

Hello Everyone, The Separate payslip button (SP) used to display on the payslip screen at the top but it doesn't show anymore. What could be causing the issue and how can I resolve it? Thanks.

Hello All, I just wanted to find out how "Back Pay" is handled in Sage VIP Premier. Thanks.

Good day, Please advise on Weekly payrolls that need to roll over into the 1st week of September, can in fact roll over in the meantime or do we need to wait for the 6th as well due to the ETI update?

Please assist with the following error: e@syfile error : Source Code 4582 (4000.00) must not be less than 20 percent or greater than 80 percent of the sum of codes 3701, 3802, and 3816 (37500.00) If I look at the tax screen for this indvidual the Taxable…

Good Day All, Does anybody know How to edit the New Payslip Layout to create Custom Payslip layout in Premier? Please advise on alternative for the above if not possible.

Hi, I am unable to use queries with my MS Excel (64-bit), always getting the error in the screen shot below. Someone kindly help! Regards, Geoffrey

I have been working on VIP for 29 years and for the last 21 years been advocating that VIP is the nr 1 Payroll system in South Africa. I am currently on VIP Classic and as you can see I have been a client of VIP forever. I am lately so unhappy with…

I what to buy Sage VIP Classic Software We have 14 employees ,what is the price involved And is possible to get a Demo software too

Employees will be paid 75% of their normal rates during Lock Down. Could a new Earning Definition line be added for this?

Good day. I hope you are well. I am seeing an error message: " Further entry for this processing period has been stopped" How can I fix this error as I want to continue with the next months payroll. Your help will be highly appreciated.

Good day, When I want to update a wage company to release 5.3a it shows "Updating ETI history" and then "Extend 32-bit runtime not responding". I've tried everything but get this message and can't access the company. My other wage company updated c…

Hi Does anyone know how to fix the following error? I have spoken to a lady at support via live chat and they said the fix will be posted here. So i basically try to print reports and the following error comes up. Could not load file or assembly…