• unable to log in

    I have been trying to login all day and keep getting the same message. "Sage Business Vision control file for company is being used by another user. The company selected cannot be accessed by Sage Business Vision at the present time". There is…
  • BV Subscript out of range, network issue?

    Hello, We are using BV version 7.53 on Windows 7 64 bit PCs and have been getting some random errors. This particular one occurred when entering an invoice in the accounts payable module. Server is running 2008 R2. Our support team is indicating that…
  • Item description change

    I just came across this issue in Business Vision, no one seems to remember making a change to the description of an item number but we had three different orders come through on Jan 26th for the same item but on one of the orders the description for the…
  • File Access Error

    Using Bill of Materials trying to create a kit, I get a File Access Error File Access Error An error has occurred while trying to access data Version V7.92.01 Program Main Menu Function B.O.M. Details File description b.o.m file File name BILLMTLS…
  • So many crashes on so many computers

    I dont even know where to start... We have Sage BusinessVision running on pretty much everyones machine in our office and pretty much anyone who's doing order entry has different crashes and errors. It's the most frustrating program I've ever used and…
  • Sage business vision 2023

    I have 13 Users on Remote Desktop Connecting to head office via VPN. Since installing Business Vision 2023 They have noticed the system is very slow when entering orders once they get to the bottom of the screen and BV has to add another line to the order…
  • Abnormal termination

    I am trying to save my invoices and receipts but keep getting an abnormal termination message then BV shuts down on me. This has just been happening since my computer decided to upgrade itself:) Help please!
  • TLS

    Does the deprecation of TLS 1.1 and 1.2 affect BusinessVision?
  • sage 2012

    hi i am using sage 2012. last month i could send invoices but this month i can not, there are no error messages. it says send but it does no go
  • An error has occurred while trying to access data

    Version: V7.92.12 I am frequently getting a file access error which requires me to terminate my instance of Business Vision. I must also have someone log in to "log out" my user ID as it's still active in software. Here is a picture of the error message…
  • Execution error on launch of BusinessVision

    For a few days now I have a user who is getting this error when they try to launch BusinessVision. I have tried uninstalling and reinstalling the program and did not help.
  • Execution Error

    As of yesterday, several of my users reported recieving the following error while trying to Log in to BV: execution error: file 'c:\businessvision\bcapplication.lbr\bcenviroment.gnt' error code: 240, pc=0 call=1 seg=0 240 object reference not valid None…
  • Glitch in Business Vision - updates?

    Does anyone know if there's new updates for BV? BV has a glitch, I believe - I just wrote a cheque to 'Company B' but the amount and invoices paid to 'Company B' are invoices owed to 'Company A' and cheque is made out to 'Company B'....weird...
  • Payroll module

    I am curious of the total costs for the Sage Business Vision Payroll Module, including initial and annual updates? Are users happy with it?
  • Email Issues

    In the last couple months we have noticed that invoices we emailed the customers are not receiving. We can see in our Outlook that they are sent but it seems clients are not getting them. We also send statements through the program and they always seem…
  • Auto generate purchase order feature

    I've been having an on-going "discussion" with Sage about the auto-generate PO feature in BV small business edition. I've taken the matter up with both Rick Davis (vice president, product strategy) and Siobhan Finders (Sage Business Vision Product Manager…
  • Error log

    Is there an error log that can be looked at. I have one user that keeps having an error message that pops up then disappears. So it is hard to diagnose the problem.
  • Firefox compatibility with the forums

    I've been using the Firefox browser for years now with little or no problems. Recently when I open a post the poster's info is on the left instead of the right and as you scroll the questions and answers overlay the poster's info making it difficult…
  • BV2017 standard 7.81 -- Startup errors, 11 dialogs, then it works?

    Is anyone experiencing this issue? I get the following error dialogs: - Exception 24 not trapped: an instance of the class bclicensese (object reference: 00000261) does not understand: getpanels2compatibility - Exception 24 not trapped: an instance…
  • user freezing

    1 user is freezing in our workstations, you are able to log in but as soon as you are in inventory and search in the part number area BV freezes. any thoughts before I delete and re-enter the user profile
  • Exception 24 not trapped; Does not understand: isbvapppane

    We have 2 users who are frequently getting the same error below. Exception 24 not trapped; an instance of the class bctabctrl (object reference: random numbers ) Does not understand: isbvapppane They say it happens at random, 2-3 times a day and can…
  • BusinessVision and anti-virus software

    My client has a lot of problems (reports not printing & actions not being performed) caused by his anti-virus software. Does Sage have recommendations as to what type of anti-virus software is most compatible with the program? As a follow-up - my client…