Telephone Support is mainly used for discussing urgent or complex issues (e.g. unable to access application, unable to pay employees, unable to meet submission deadline).

The contact number is (+27) 086 123 7243 (SAGE)

• You will be required to enter your Site Code to be directed to the support team of your payroll product.

 Talk to a technical support agent if you have very urgent or complicated inquiries, if you have not been able to resolve your enquiry using any of the other channels.

Due to the high demand for assistance during submission season, delays are expected.

Frequently asked questions

Q: How do I enter my Site Code if it includes alphabetical characters?

A: Click here for more information where to find and how to enter the Site Code on your telephone.