Welcome to the Sage X3 Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I thought it would be nice for the Sage Support team to share some of our Test system "Build Diaries" with you. This blog article will act as an index to the one’s we publish; so you can easily find any that interest you.
What is a "Build...
Last Updated: 10 November 2025
Return to Index page: Test system Build Diary index
What is a ”Build Diary”
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems. Build...
The Architecture guide states: "It is still possible to have a configuration with a principal process server and additional process servers. Sage no longer recommends this configuration since release 2021 R1/V12.25. Sage recommen...
Most stock movements create journals in the GL when running the Account. interface (FUNSTKACC). Sage X3 uses various Automatic Journals in this process. The journal used is shown in the ENTCOD field in the STOJOU and WIPCOST tables. ...
I do like interesting problems and like them even better if I can solve them! This one was a bit different so thought I would run through it in this article in case it helps anyone else out there.
In this case the customer was reporting t...
Updated: 06 Aug 2025
Securing Elastic Search 8.x with HTTPS Certificates
Securing your Elasticsearch instance is crucial to protect your data and ensure only authorised access. One of the ways to achieve this is by using HTTPS certificates. Enabling ...
Last Updated: 13 June 2025
Return to Index page: Test system Build Diary index
What is a ”Build Diary”
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems. Build dia...
Last Updated: 11 June 2025
Return to Index page: Test system Build Diary index
What is a ”Build Diary”
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.&nbs...
Last Updated: 02 September 2025
Return to Index page: Test system Build Diary index
What is a ”Build Diary”
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems. Buil...
Last Updated: 28 May 2025
Return to Index page: Test system Build Diary index
What is a ”Build Diary”
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems. Bui...
You might have noticed the following change mentioned in the Community Hub Announcement
ALERT: Syracuse Server 12.20.13 (Sage X3 2024 R1) and Syracuse Server 12.21.4 (Sage X3 2024 R2) are now available:
I thought I’d provide some more details ...
You may be finding yourself in a situation whereby the batch server status shows as "Running" but there are no batch jobs being processed and want to know how to track this down!
This issue has been reported to Sage Support in the past and there have...
You have a new Sage X3 issue reported to you from your customer to deal with. Sage Support are of course here to help you, but at what point should you log a case with Sage and what information should you provide?
As to when you should log the ...
You may have a situation whereby you want to use client certificates to authenticate users. This may be desirable if you have an integrated environment where you can generate your own client certificates and automatically distribute them to the clien...
This blog aims to explain what hotfixes are and considerations when applying them.
What are hotfixes
A hotfix is a small patch to update one or more objects outside the normal patch release mechanism. Hotfixes are provided to resolv...
With the ongoing commitment to enhancing user experience, Sage X3 Version 2023 R2 introduces password reset functionality for the basic authentication method**. This new functionality empowers users to reset their account passwords with a seamless an...
I'm sure you've heard of Representations, but do you know what you can use them for, and that you can change the set of fields that can be used for filtering and sorting?
Well, first of all, Representations can be used in:
1) Excel Workbooks
&...
In the ever-evolving landscape of enterprise solutions, Sage X3 2023 R2 introduces an exciting new feature, integration with Elastic Cloud as our search engine provider as well as on-premise Elastic Search 8.
In this blog post, I want to introduce yo...
It’s great when I get asked a question which I think has an easy answer, only to find it is not as simple as I thought! This blog is inspired from one such question, which I hope you will find interesting.
Business requirement
The busines...