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  • Index page: Test system Build Diary index

    Index page: Test system Build Diary index

    MikeS.
    MikeS.
    I thought it would be nice for the Sage Support team to share some of our Test system "Build Diaries" with you.  This blog article will act as an index to the one’s we publish; so you can easily find any that interest you. What is a "Build...
    • Nov 10, 2025
  • Test system Build Diary: 2025 R1 (12.0.37) How to setup SEED folder for MTD testing

    Test system Build Diary: 2025 R1 (12.0.37) How to setup SEED folder for MTD testing

    MikeS.
    MikeS.
    Last Updated: 10 November 2025 Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Build...
    • Nov 10, 2025
  • Should I still be using Additional process servers (aka "Full" runtimes)

    Should I still be using Additional process servers (aka "Full" runtimes)

    MikeS.
    MikeS.
    The Architecture guide  states: "It is still possible to have a configuration with a principal process server and additional process servers. Sage no longer recommends this configuration since release 2021 R1/V12.25. Sage recommen...
    • Oct 31, 2025
  • Test system Build Diary: 2025 R1 (12.0.37) Convert a multiple runtime setup to Application Cluster (Multi-Main) runtime

    Test system Build Diary: 2025 R1 (12.0.37) Convert a multiple runtime setup to Application Cluster (Multi-Main) runtime

    MikeS.
    MikeS.
    Last Updated: 31st October 2025  Return to Index page: Test system Build Diary index ( https://www.sagecity.com/gb/sage-x3-uk/b/sage-x3-uk-support-insights/posts/index-page-build-diaries  ) What is a ”Build Diary” A Build D...
    • Oct 30, 2025
  • Test system Build Diary: 2025 R1 (12.0.37) Moving Sage X3 SQL Server database to a different server

    Test system Build Diary: 2025 R1 (12.0.37) Moving Sage X3 SQL Server database to a different server

    MikeS.
    MikeS.
    Last Updated: 27 October 2025 Return to Index page: Test system Build Diary index ( https://communityhub.sage.com/gb/sage-x3-uk/b/sage-x3-uk-support-insights/posts/index-page-build-diaries  ) What is a ”Build Diary” A Build Diary sim...
    • Oct 27, 2025
  • Working with Stock Automatic Journals and Default/Mandatory Dimension

    Martin V.
    Martin V.
    Most stock movements create journals in the GL when running the Account. interface (FUNSTKACC).  Sage X3 uses various Automatic Journals in this process.  The journal used is shown in the ENTCOD field in the STOJOU and WIPCOST tables.&nbsp...
    • Sep 5, 2025
  • Records not being written into the database after a "write"  For example: Bank Import Statements

    Records not being written into the database after a "write" For example: Bank Import Statements

    MikeS.
    MikeS.
    I do like interesting problems and like them even better if I can solve them!   This one was a bit different so thought I would run through it in this article in case it helps anyone else out there. In this case the customer was reporting t...
    • Jul 31, 2025
  • Securing ElasticSearch 8.x with HTTPS Certificates

    Securing ElasticSearch 8.x with HTTPS Certificates

    Raheel
    Raheel
    Updated: 06 Aug 2025 Securing Elastic Search 8.x with HTTPS Certificates Securing your Elasticsearch instance is crucial to protect your data and ensure only authorised access. One of the ways to achieve this is by using HTTPS certificates. Enabling ...
    • Jul 28, 2025
  • Test system Build Diary: Upgrade 2023 R2 (12.0.34) to 2025 R1 (12.0.37) with additional runtime server

    Test system Build Diary: Upgrade 2023 R2 (12.0.34) to 2025 R1 (12.0.37) with additional runtime server

    MikeS.
    MikeS.
    Last Updated: 13 June 2025 Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Build dia...
    • Jun 13, 2025
  • Test system Build Diary: 2023 R2 (12.0.34) to 2025 R1 (12.0.37) - Upgrading MongoDB Replica Set and Syracuse cluster

    Test system Build Diary: 2023 R2 (12.0.34) to 2025 R1 (12.0.37) - Upgrading MongoDB Replica Set and Syracuse cluster

    MikeS.
    MikeS.
    Last Updated: 11 June 2025  Return to Index page: Test system Build Diary index  What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.&nbs...
    • Jun 11, 2025
  • Test system Build Diary: 2025 R1 - AP automation

    Test system Build Diary: 2025 R1 - AP automation

    MikeS.
    MikeS.
    Last Updated: 02 September 2025 Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Buil...
    • Jun 9, 2025
  • Test system Build Diary: 2024 R2 to 2025 R1 upgrade

    Test system Build Diary: 2024 R2 to 2025 R1 upgrade

    MikeS.
    MikeS.
    Last Updated: 28 May 2025  Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Bui...
    • May 28, 2025
  • Improved management of Batch Server BATCH administration session (X3-326598)

    Richard P
    Richard P
    You might have noticed the following change mentioned in the Community Hub Announcement ALERT: Syracuse Server 12.20.13 (Sage X3 2024 R1) and Syracuse Server 12.21.4 (Sage X3 2024 R2) are now available: I thought I’d provide some more details ...
    • Feb 4, 2025
  • Index page: Sage X3 Technical Support Tips and Tricks (December 2024)

    Index page: Sage X3 Technical Support Tips and Tricks (December 2024)

    MikeS.
    MikeS.
    This blog article has links from which you can access the individual session materials, for the topics presented on the day: Introduction (Mike Shaw)Support Update (Mike Shaw) New Features in 2024 R2 (Mike Shaw)Web Scheduler - Troubleshooting and Bri...
    • Dec 5, 2024
  • Why does my batch server say it is "Running" but it doesn't run anything?

    Why does my batch server say it is "Running" but it doesn't run anything?

    MikeS.
    MikeS.
    You may be finding yourself in a situation whereby the batch server status shows as "Running" but there are no batch jobs being processed and want to know how to track this down! This issue has been reported to Sage Support in the past and there have...
    • Nov 13, 2024
  • A "Perfect" Case: What info we need from you when logging a Sage X3 case

    A "Perfect" Case: What info we need from you when logging a Sage X3 case

    Vish Singh
    Vish Singh
    You have a new Sage X3 issue reported to you from your customer to deal with.  Sage Support are of course here to help you, but at what point should you log a case with Sage and what information should you provide? As to when you should log the ...
    • Aug 7, 2024
  • Index page: Sage X3 Technical Support Tips and Tricks (June 2024)

    Index page: Sage X3 Technical Support Tips and Tricks (June 2024)

    MikeS.
    MikeS.
    This blog article has links from which you can access the individual session materials, for the topics presented on the day: Introduction (Mike Shaw) Support Update (Mike Shaw)New Features in 2024 R1  (Reggie Perrins)X3 users management - Part 1...
    • Jun 6, 2024
  • Configuring Client Authentication with Certificates

    Configuring Client Authentication with Certificates

    MikeS.
    MikeS.
    You may have a situation whereby you want to use client certificates to authenticate users. This may be desirable if you have an integrated environment where you can generate your own client certificates and automatically distribute them to the clien...
    • May 30, 2024
  • Hotfixes explained

    Hotfixes explained

    MikeS.
    MikeS.
    This blog aims to explain what hotfixes are and considerations when applying them. What are hotfixes A hotfix is a small patch to update one or more objects outside the normal patch release mechanism.    Hotfixes are provided to resolv...
    • Mar 11, 2024
  • Unlocking Convenience: Introducing Self-Service Password Reset in Sage X3

    Unlocking Convenience: Introducing Self-Service Password Reset in Sage X3

    Raheel
    Raheel
    With the ongoing commitment to enhancing user experience, Sage X3 Version 2023 R2 introduces password reset functionality for the basic authentication method**. This new functionality empowers users to reset their account passwords with a seamless an...
    • Dec 14, 2023
  • Getting more from Representations

    Getting more from Representations

    Richard P
    Richard P
    I'm sure you've heard of Representations, but do you know what you can use them for, and that you can change the set of fields that can be used for filtering and sorting? Well, first of all, Representations can be used in: 1) Excel Workbooks   &...
    • Dec 6, 2023
  • Test system Build Diary: 2023 R2 installation

    Test system Build Diary: 2023 R2 installation

    MikeS.
    MikeS.
    Last Updated: 30 November 2023 Return to Index page: Test system Build Diary index ( https://communityhub.sage.com/gb/sage-x3-uk/b/sage-x3-uk-support-insights/posts/index-page-build-diaries  ) What is a ”Build Diary” A Build Diary si...
    • Nov 30, 2023
  • Utilizing Elastic Cloud with Sage X3

    Utilizing Elastic Cloud with Sage X3

    Raheel
    Raheel
    In the ever-evolving landscape of enterprise solutions, Sage X3 2023 R2 introduces an exciting new feature, integration with Elastic Cloud as our search engine provider as well as on-premise Elastic Search 8. In this blog post, I want to introduce yo...
    • Nov 21, 2023
  • How to setup a requester on a landing page to refresh the data in background?

    How to setup a requester on a landing page to refresh the data in background?

    MikeS.
    MikeS.
    It’s great when I get asked a question which I think has an easy answer, only to find it is not as simple as I thought!  This blog is inspired from one such question, which I hope you will find interesting. Business requirement The busines...
    • Nov 20, 2023
  • Index page: Sage X3 Technical Support Tips and Tricks (November 2023)

    Index page: Sage X3 Technical Support Tips and Tricks (November 2023)

    MikeS.
    MikeS.
    This blog article has links from which you can access the individual session materials, for the topics presented on the day: Support Update (Mike Shaw) New Features in 2023 R2 (Raheel Khan) Mobile Automation, Web Scheduling and GraphQL (Reggie Perrin...
    • Nov 15, 2023
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