Sage X3 UK

Last Updated: 13 June 2025 Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Build dia...

Last Updated: 11 June 2025  Return to Index page: Test system Build Diary index  What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.&nbs...

Last Updated: 09 June 2025 Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Build dia...

Last Updated: 28 May 2025  Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Bui...

You might have noticed the following change mentioned in the Community Hub Announcement ALERT: Syracuse Server 12.20.13 (Sage X3 2024 R1) and Syracuse Server 12.21.4 (Sage X3 2024 R2) are now available: I thought I’d provide some more details ...

This blog article has links from which you can access the individual session materials, for the topics presented on the day: Introduction (Mike Shaw)Support Update (Mike Shaw) New Features in 2024 R2 (Mike Shaw)Web Scheduler - Troubleshooting and Bri...

You may be finding yourself in a situation whereby the batch server status shows as "Running" but there are no batch jobs being processed and want to know how to track this down! This issue has been reported to Sage Support in the past and there have...

You have a new Sage X3 issue reported to you from your customer to deal with.  Sage Support are of course here to help you, but at what point should you log a case with Sage and what information should you provide? As to when you should log the ...

Securing Elastic Search 8.14 with HTTPS Certificates Securing your Elasticsearch instance is crucial to protect your data and ensure only authorised access. One of the ways to achieve this is by using HTTPS certificates. Enabling HTTPS on Elasticsear...

This blog article has links from which you can access the individual session materials, for the topics presented on the day: Introduction (Mike Shaw) Support Update (Mike Shaw)New Features in 2024 R1  (Reggie Perrins)X3 users management - Part 1...

You may have a situation whereby you want to use client certificates to authenticate users. This may be desirable if you have an integrated environment where you can generate your own client certificates and automatically distribute them to the clien...

This blog aims to explain what hotfixes are and considerations when applying them. What are hotfixes A hotfix is a small patch to update one or more objects outside the normal patch release mechanism.    Hotfixes are provided to resolv...

With the ongoing commitment to enhancing user experience, Sage X3 Version 2023 R2 introduces password reset functionality for the basic authentication method**. This new functionality empowers users to reset their account passwords with a seamless an...

I'm sure you've heard of Representations, but do you know what you can use them for, and that you can change the set of fields that can be used for filtering and sorting? Well, first of all, Representations can be used in: 1) Excel Workbooks   &...

I thought it would be nice for the Sage Support team to share some of our Test system "Build Diaries" with you.  This blog article will act as an index to the one’s we publish; so you can easily find any that interest you. What is a "Build...

Last Updated: 30 November 2023 Return to Index page: Test system Build Diary index ( https://communityhub.sage.com/gb/sage-x3-uk/b/sage-x3-uk-support-insights/posts/index-page-build-diaries  ) What is a ”Build Diary” A Build Diary si...

In the ever-evolving landscape of enterprise solutions, Sage X3 2023 R2 introduces an exciting new feature, integration with Elastic Cloud as our search engine provider as well as on-premise Elastic Search 8. In this blog post, I want to introduce yo...

It’s great when I get asked a question which I think has an easy answer, only to find it is not as simple as I thought!  This blog is inspired from one such question, which I hope you will find interesting. Business requirement The busines...

This blog article has links from which you can access the individual session materials, for the topics presented on the day: Support Update (Mike Shaw) New Features in 2023 R2 (Raheel Khan) Mobile Automation, Web Scheduling and GraphQL (Reggie Perrin...

You may be in a situation where you either want to clone your LIVE server to a TEST server, or may be undertaking a migration to a newer version of Sage X3 and want to copy over all the administration data form your SOURCE (LIVE) server to the TARGET...

Log files play a vital role in diagnosing and troubleshooting problems in software and issue resolution. In the context of Sage X3, generating and providing log files significantly aids the support team in identifying and resolving various issues eff...

You have got your X3 Version 12 system working, but either want to understand how something works in more detail or are now seeing some issue which you need to investigate further.  In order to understand what is going on within your X3 system y...

Updated: 10 August 2023  This document is the top-level index page linking to a series of sub-documents, all covering the overall topic “Performance tuning your Sage X3 system”.   My ambition is for these documents combined...

Updated: 03 August 2023 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get t...

Updated: 25 July 2024 That you are reading this article is a good starting point in itself!So where can you go to find out information about Sage X3 ?  It depends on what you are looking for of course... Where to start?The “Sage X3 Support...