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  • AR Adjust Receivables/Customer Aging

    Has anyone encountered a glitch where a duplicate cash receipt shows up? There was a cash receipt that was unapplied and reapplied to an invoice; however, now there is a duplicate of that cash receipt. How do I get rid of this without issuing a "refund…
  • AP check history file

    Why would a check in bank rec files say that check # is not in AP history file.
  • Slow Load Times - iPads

    Is there anyone experiencing slow load times via the iPad app? We've noticed the app timing out and/or slow load times. Are there any tips that we should be doing in the settings of SCM or within the iPad. Thanks in advance.
  • Demand forecast, MRP, and Purchasing recommendations

    Hi everyone! Our demand forecast is only suggesting Sales orders after running the MRP. Purchasing suggestions are only done on firm sales orders. We also need the demand forecast to generate purchasing suggestions. Is there a specific setting in the…
  • Pay Bill form pop-up

    I'm working with a client who has Sage 50. They have multiple company's but for some reason 1 specific company; when they go to pay bill, they are not getting the pop-up form. I've worked with 2 techs already who suggested I re-install sage completely…
  • Cannot restore Sage 50 company that is shared with Sage Remote

    I'm working with a Sage 50 file that is shared using Remote Share. This file began freezing Sage when performing certain actions. I unshared the file and ran the DB tools against it ( How to run the Advanced Database Check (ADC) (sage.com) . Option…
  • voided payable invoice

    Recently voided a payable invoice and now I get an error report for that invoice during audit when I am advancing to next date period.
  • error message

    Sage 50 2024 See below. In addition, I am also getting a "running script" error when opening payroll.
  • Sage 50 is perfect

    It must be perfect, because there is no need for a new release, right? They couldn't think of a single thing to improve?
  • Turning an existing product into a version managed in X3 V12

    Hello Sage community. Is there a way to turn an existing product into version managed without creating a new item in Sage X3. A couple of our products were migrated from the legacy system as non-version managed. We used to create new versions as new…
  • inserting a line

    Hello, on an order entry how can I insert a line using a macbook computer? thank you
  • Sage 50 troubleshooting

    Cannot open database because it found an error, what now?
  • Group Accounts

    How to group Asset accounts together that are not in numerical order?
  • Slow creating / accessing Quotes

    Has anyone had an issue with Sage CRM being slow when creating or opening quotes? It's taking about 20s to load the quote creation page.
  • “An error has occurred in the script on this page” in Sage 50 2023

    I can see the announcement of resolution but the solution / update is for 2024. We are using 2023 and having the same problem. What should we do?
  • When did Application Server Configuration begin to use up a Sage User License?

    Can't locate whether I've been down this path previously, but not finding anything directly mentioning this on Sage Citry (sorry, Community Hub). I could swear that back in the old days, when a client would call and say they couldn't get any more users…
  • Billing format

    I have use timeslips for over 20 years but am new to Timeslips Anywhere. I have not been able to include the descriptions on individual slips in the actual bill to clients. I also am not able to edit the billing format. I have followed the prompts to…
  • error

    Yet another day of system errors.... Access denied on certain functions Then error's / unable to even log in how much longer is the service going to sub standard?
  • Matching letter is not generating for all invoices in a payment entry

    Hi everyone, We have made some payments. In payment document, we selected multiple invoices for payments. But the Matching letter is not generating for some invoices in same payment document. It is repeating so many times. Recently we have updated to…
  • Re: Sage CRM Calendar

    Hi, I am looking for ways to make the it easier for the Sales team Manager to read the team calendar. While the users can have different colours assigned, wondering if we can include initials or some short identifier so that the Manager knows whom…
  • Sage 300 slowness issue when using WIFI connection

    Hi All, Most of our clients are encountering Sage 300 application slowness issue (both latest and older sage 300 version) when using WIFI connection, with network adapters: Intel(R) Wi-Fi 6 AX201 version 23 and above . Happened before in Sage 300…
  • Mysqld shutting down

    Mysqld keeps getting shutdown while in use in single-user mode. This is the relevant log: Server] Received SHUTDOWN from user winsim. Shutting down mysqld (Version: 8.0.27-commercial). This eventually leads to this message: There are no other…
  • error encountered

    Help I am unable to load Sage100 receiving this error message. Record" is missing from \\192.168.3.51\Sage\Sage100v2022\MAS90\MAS_SYSTEM\SY_ModuleDate.M4T
  • Degraded Performance update: Sage Accounting – 13 September 2024

    Sage is aware that some customers are experiencing intermittent degraded performance on Sage Accounting when processing and viewing reports. We have found that the Global Transaction Search is also not performing as expected and it has been switched off…
  • CKEditor Alert

    Hey all, I know I am late to the game here. What is the solution to not having the CKEditor warning pop-up, if any.