• 3 decimal points

    Currently we have setup Sage 50 Quantum Accounting 2020 on a new PC but can't seem to be able to configure the 3 decimal points. On the old PC it was working fine. If we log in on the old PC it shows the amount with 3 decimals but if the same user…
  • Receipts

    Working with sage 2020. I change my chart of accounts from 4 numbers to (0000 to 0000-00). When making deposits my receipts go to the 1100 accounts receivables instead of 1100-00. How can I get my receipt transactions from 1100 to 1100-00. I also need…
  • Smart Posting

    We recently had what we think was a scammer, inform us that our Sage 50 installation was corrupt because our Smartposting service was not running. My question is there an easy way to identify that there is not truly a problem with the Smartposting service…
  • Default decimal places in Sage 50

    In Sage 50, is there a way to "default" the number of decimal places to 4 instead of 2? I know you can set this under Options > Global... but was wondering if there is another way to default it for a "new installation?
  • restrict user access to specific employee payroll data

    Using Sage 50 2015 Quantum and we have a user that I would like to have handle payroll for hourly employees but restrict access to salaried employees and data. If payroll entry task can be restricted to hourly only, is it also possible to limit report…
  • Recent Paya Update Hides First Numbers

    The recent Paya Connect update now hides all but the last 4 numbers of customer credit cards on the Payment & Credit tab. I understand this is for security, and fully support added security, but now the first number is hidden. When processing a card payment…
  • upgrade from 2023 to 2024

    when upgrade finished, the dashboard is not showing ... what I have to do in order to show it agair?
  • inactive

    i have so many companies which don't use anymore is there any way to make those companies inactive so i can create new company
  • User name

    Does anyone know where you can find your user name in the company directories?> When I updated to 2024 it was no longer displayed in my login box.
  • How do archive employees

    Hi there, we are on-boarding Sage HR and we want to be able to archive terminated employees. I could not find how to do that. This is the process its giving me, but my Sage doesn't seem to have it etup > System > Processes > Archive Terminated Employees…
  • Suddenly no decimals

    All of the sudden, we cannot enter decimals in Sage 50 2024. We've gone to Options>Global>Accounting> and verified Decimal Entry = Manual and Number of Decimals Allowed settings. We have toggled those options to different values, saved, and then reset…
  • Sage 50 not opening due to Actian Zen

    We are continually having an issue with Sage 50 not opening and having to reactivate the Actian Zen. We are changing the startup type from "disabled" to "automatic" however it continues to revert back to disabled. Any ideas on how to permanently keep…
  • Customer email addresses - saving multiple for Invoices or Sales Order confirmations

    We would like to have multiple email addresses for each customer - to use depending on the type of form. example: [email protected] to send sales order confirmations [email protected] to send invoices Is it possible to set the up so one…
  • Sales order and Purchase Orders, is there a way to have due dates per item?

    Sales order and Purchase Orders, is there a way to have due dates per item? eg: Several items ordered on a sales order but each item has a different due date.
  • invoicing

    sometimes we need to ship a product at no charge but we need a packing slip to go with the shipment, plus we need the prodcut to come out of our inventory count, so how do we create a packing slip without creating an invoice that remains in the system…
  • Customer with a tax exempt form

    When setting up a new customer who has provided us with their tax exempt forms I do not know how to set them as tax exempt. I know it can be done because some of our accounts are already like that. I have only been working here for a short time and have…
  • New User. Need help setting up G/L

    I used / want to use account segments. 4 numbers for the account number-4 letters for the Division-2 letters for the client-2 letters for the Tasks I used / want to use XX's if there is no client or task. When I went to enter a transaction only the…
  • GL accounts changing on purchase orders when vendor is changed

    On purchase orders, if we enter an item number for a stock item that has a preset GL account such as 13500 for inventory and then change vendors, the GL account for the item changes to the default GL for the vendor which in most cases is 61000 miscellaneous…
  • under system security, how to change data owner's email address

    I want to change the email address for the data owner but getting message stating can only change password.
  • Freight in Receipt of Entry

    Hello, When entering an invoice through receipt of entry, the freight is added on the last page. The freight is currently set up to expense to a freight gl account. How can I make it so that the freight is allocated based on the jobs lines?
  • Unable to save a new Vendor

    We are getting the following message when trying to add a new vendor: "The Vendor ID that was automatically created already exists in Sage 50. Manually enter another Vender ID." Already checked and do not have automatically create ID ticked.
  • Multiple Invoices on One Check

    I am having an issue where SAGE wants to print separate checks for multiple invoices for the same vendor. How do I fix it to where I get all the invoices on one check?
  • User

    So the issuse am experiencing is I logged all user off and when I tried add a new user or change password it says that another user is login when I check the list am the only user thats login, if I restart the server the issue stop for a short while then…
  • Tax codes are mixed up

    Our tax codes are 1: taxable; 2 Out of state; 3 Tax ID on File; 4 Exempt. Tax codes 2-4 should not add tax and 1 should add tax. Somehow 1 and 3 are mixed up. They still say 1 taxable and 3 Tax ID on File, however, when checking someone out on an invoice…
  • Configuration error installing Sage Peachtree Accounting 2011

    kb.sagesoftwareonline.com/.../std_adp.php See above error code. Can someone help me how to get around this configuration error. I am attempting to install Sage Peachtree Accounting 2011 version.