• Logging in as admin in Sage creates issues emailing invoices using Outlook with Grammarly add-in.

    Last year Sage tech support advised me to log into Sage 50 as "Admin" to avoid issues I was having with functionality. I then discovered that I also had to log into Outlook as "Admin" on my pc in order to email invoices from Sage. If I'm not logged into…
  • Update Email Address

    My old email will be obsolete very soon. How do I edit my email address associated with my Sage account? Thank you
  • Customer email addresses - saving multiple for Invoices or Sales Order confirmations

    We would like to have multiple email addresses for each customer - to use depending on the type of form. example: [email protected] to send sales order confirmations [email protected] to send invoices Is it possible to set the up so one…
  • Can't Access to New Outlook

    I can't use the new Outlook program on my Sage 50 accounting program, although I have been using the "old" Outlook for several years. The invoices and POs that I send on the new Outlook are not successfully transmitted. Is there a fix for this problem…
  • Email SMPT Error

    I've had this error in the past and was able to fix it via the Live Chat. Unfortunately, for the past few days I've not been able to connect to the live chat (my internet connection is fine, it's an error with Pegg I think). Either way, this error is…
  • Can SAGE 50 quantum open SAGE 50 premium backup

    My CPA uses SAGE 50 quantum and my company uses SAGE 50 premium. Can he take my backup and convert to SAGE 50 quantum so he can view my accounting? If so, what are the steps to do this? thank you!! John
  • Emailing employee paystubs

    Has anyone one used a 3rd party software for batch emailing employee paystubs? I have been searching for a solution since this is not available in Sage Payroll. Wondering if anyone has had experience with DataSoft DSStudio. Thanks for any feeback…
  • Default Email

    Emails contain the following text as a default: To view the attachment, you must have the Adobe® Reader® software installed on your computer. To get a free version of this software from Adobe, click here: http://www.adobe.com/support/downloads/main…
  • Getting Error when trying to set up Email from Outlook via Office365

    Hello, we are trying to email invoices through our Outlook app (not via webmail) or a Sage partner server. We have outlook setup and running, but when we try to set up the email we get these error messages. Any advise is appreciated. Thanks in advance…
  • PTXA2021.1.1 new PO not created after email

    Not sure if this is really an office 365 integration issue, but it does concern integration with outlook so I guess so. I Installed the 2021.1.1 update last night, and our purchasing manager is struggling to create new POs. Previously, after you hit…
  • RECEIPT WINDOW IN NOT OPENING

    When I select the receipts window in peachtree 2010 it does not open. I can see it on the toolbar though.
  • Removing adobe links from email

    When you create an email through Sage the bottom of email says : To view the attachment, you must have the Adobe® Reader® software installed on your computer. To get a free version of this software from Adobe, click here: http://www.adobe.com/support…
  • Emails not sending through Outlook

    Hi! One of our users is having a very strange issue. She has the latest 32-bit version of Office 365 on her computer as well as the latest version of Sage 50. She is able to send one purchase order in the morning without issue. Subsequent ones bring up…
  • Anyone else having issues with MS KB4511555 and the Pay Now option not creating the link EVERY time?

    Hi all, I started getting reports that the "Include Pay Now option in the email" wasn't getting created and inserted in the email message every time. They were also reporting that the creation of the email had become a slow process too. The only patch…
  • Custom Packing Slips

    FormerMember
    FormerMember
    Made a custom packing slip, now the email subject line and message body reads invoice, how do I change it for packing slips.
  • Sage50 Batch Invoice Emailing

    A customer is asking for copies of all their invoices from a particular month, which is about 50 invoices. Rather than printing them all and then having to scan them to email, I'd rather just email them all in bulk from Sage50 directly. However, when…
  • Trouble with Emailing out of Sage with Mozilla Thunderbird

    We are having some issues with the email button in Sage 50. It normally opens an email draft with the customer's email in the "To:" Line, but it gives you a chance to edit things, change the recipient, add text to the body of the email. Now, when the…
  • email client Peachtree

    I am running Peachtree 7.0. I know, ancient. We do not use Outlook anymore, we now have Webmail. I can't email out of Peachtree because it picks Outlook. How do I switch it, if I even can.
  • Invoices Are Cut Off When Using Email Button After Printing to PDF

    Whenever I need to print an invoice or range of invoices to PDF, I have to use PrimoPDF as my printer. This then changes PrimoPDF to the default invoice printer until I change it back to a normal printer. If I try to use the E-mail function after this…
  • EMAIL Packing Slip

    We would like to email a packing slip at the end of the day to the sales rep associated with an invoice. Is this possible ? A third party solution would be acceptable. We are using Sage Quantum 50.
  • Problems emailing invoices & PO's via Outlook....again!

    Up until yesterday all was good & I was able to email invoices & purchase orders. All of a sudden nothing happens. It looks like it's going through & then NOTHING. I have Outlook 2013 & it is open & it doesn't show anything in the outbox nor has anything…
  • Setting up email

    Hi. I am on Sage 50 and can not figure out how to set up the email preference in the default settings. Is anyone able to send me a step by step guide? Thanks! Lauren
  • RE: Is Sage 50 Complete Accounting 2014 compatible with Windows 8.1 with system type 64-bit Operating System, x64-based processor?

    Hi, Sage 50 2014 is compatible with Windows 8. It is possible you are running 64bit MS Office. I’ve found an article that can assist you with your question Article 12896 "Microsoft Excel button is inactive" Thanks
  • RE: Cancel Renewal

    Hi JulieD, We're sorry about your experience with contacting our customer service department, we've been experiencing a higher than normal call volume and this has been causing our wait times to increase. We do have a couple of other options that you…
  • How do I email statements?

    Every time I try to email a statement, it acts like that function isn't on. I would love to directly email instead of having to scan them.