Sage Timeslips

Hello - I have a client whose virtual assistant (VA) is located in London. He is requesting, strongly, that I download WhatsApp to communicate with the VA to train her how to enter slips using iSlips. Not being much of a social media participant and having…

Good morning, I have a few instances when we have a few stragglers of time or expenses that are entered in Timeslips after we've issued the final invoice for various reasons. We don't plan to invoice for this time therefore it will be written off. Is…

I just received a check that would balance the client's account to 0. When I go to add in a payment, it says there is no balance to be paid. But when I go into the Billing Assistant to check the amount, the amount that the check is written for is there…

How to search by invoice number; and mistakenly failed to put a new sub-client under the master - how to get it under the master? Thanks, M

I have made a deposit into a client trust account, but it does not transfer to the invoice.

Issue: I have about two dozen timeslips for the same attorney for the same date, which is not today's date. Explanation: Each time I finish a time slip entry and go to the next the window defaults to the current date (e.g., today's date, not the date…

We just noticed that since July 2020, a few of the clients that have outstanding balances with us are not receiving their statements. The system isn't even generating the bills with the rest of the billing. I have viewed the client setups and see no reason…

Hi, We have a client with several reference. How can I make a payment only reflect on the invoice paid instead as a payment across all matters. Thank you.

I have a matter that is split 87.5%/12.5% between two clients, both are LEDES1998B uploads, but one wants monthly invoices and the other only accepts quarterly invoices. Unfortunately Timeslips wants BOTH to print at the same time (and for some reason…

Hello, I have a client that has his billed paid in full, however there is still a balance in his accounts receivable. I don't know how to clear this off his account and even thought the bill is paid in full, at the bottom of the bill, it prints out…

I have a client who has a balance in his a/r. His account is paid in full, but still showing a balance on the accounts receivable. How can I get this to zero out? I am using 2012 ts. Thank you.

Client made a single Law Pay credit card payment for multiple invoices. Is there a way to split the payment to apply to the appropriate invoice?

Good morning - I have another question. I had accidentally approved a bunch of bills, but was easily able to go into "undo" and reverse the billing. There is one client, however, that I somehow must have called up and approved on 2 separate occasions…

Last year Roger did a Webinar that discussed new features and 1 was a quick way to locate and apply unapplied payments. Can't find the info in the webinar recording and the few tech people ive mentioned this to, are not familar. Anyone here know the answer…

On January 3rd, we created 51 invoices. When I create an Invoice listing report, it only shows 27 invoices????? Why are 23 invoices not showing?

Hello, We received an overpayment of $310.00. The client wants the overpayment to go to future bills. I know that when I enter the amount any excess will go to future invoices. However, the overpaid amount is going into my employers trust account and…

Received an error on several time entries that reads: BLOB has been modified. Area: System Error Code: N/A Class EDBEngineError Version: 24.0.0.12 I cannot delete the time entries that are affected by this and it will affect our ability…

I am curious whether it is beneficial to finalize internal bills for time that is DNB (or on hold). DNB/hold time is currently hanging out in WIP, some of it being years old. I feel this makes the system run more slowly. I want to be able to see the time…

Please help. I have been put into a new role at work without adequate training on TS 2011. I am trying to print a bill for a client and it shows his funds available but it does not minus it from expenses and services rendered and does not show a new updated…

Hi there. I have the box checked to Release slips on hold but the system doesn't do it. How can I get this feature to work?

We just upgraded to 2020 this week. I've noticed when entering a slip and in the client field if I entered an incorrect client number there is a delay in trying to change it. For instance I type in 84-1304 but then realize I should had type 84-1305. I…

The last Slip ID number in the database right now is 991054. I am using Timeslips 2020. Will these numbers roll over to 1,000,000+ or will I be forced to do something to continue entering slips? And if so, what is it that I will need to do?

Ledes1998 question: When I generate a bill, print it, and mark it "Approve to Send to Client," it normally goes to Bills>Send Bills to Audit Houses. I just had one go straight to Undoable. Help! Why did it happen and how do I get it to the audit house…

I am using Timeslips 2020. We have a client who is converting to electronic billing. They will be using LEDES1998B and require the MMLTS task codes (TC1, WC2, etc.). Is it possible to use those codes in Timeslips? All I can find in the Help section talks…

Newbie to Timeslips. Is there a way to generate statements for only WIP and/or clients with a balance without having to individually select them in Billing Assistant?