Sage 50 Canada

I recently started with the Accountant Edition and I have a new client, I'm wondering what the best process is for accessing their Sage account. I have their login info, should I login and send an Accountants copy to myself or use Remote Data Entry?

Hello, I have a Simply Accounting Premium 2008 version. I have recently added another computer to the network (the 2 computers are connected using an Ethernet cable) and I have access to the company data and back up from the second computer (read/write…

Bonjour, Pour la mise à jour de 2023 j'ai modifié le mot de passe tel qu'indiqué mais j'ai oublié mon nouveau mot de passe comment faire pour ouvrir mon sage.

For the second time my email has been hacked after sharing the company file with the book keeper. Is there a protocol I am missing, that I need to know. calling sage support will not solve this issue you must call Microsoft 18008659408. If you have any…

I went to renew our Sage 50 software. I logged onto the website, and noticed something looked out of place. I couldn't access some things and it said to contact ____ at our company. However, there was never a person by that name at our company. I called…

This update from May 11, 2021 caused my users to receive a network communication error when opening a Sage database. Uninstalling the update resolved the issue. Is anyone aware of a workaround so that I can keep my server up to date? Maybe a firewall…

Since I have updated from Sage Drive(2020.1) to Remote Access Data (2020.2) the users with Full Accounting access have limited options for working in the data. They often need to sign in as system admin to be able to enter/adjust what they need to. …

Installed our accounting system for the July 2020, one computer cannot get into the Program. Could it have to do with setting up the configuration? We have both completely shut down computers and still have issue.,

Hello I use Sage50c Canada version Sage 50 Premium Accounting (Release 2020.1) I was wondering if there is a way to remove the login part that has the letters and numbers checkpoint. I am not sure what to call it. After the password is put in…

This morning when I tried to log in to my company, Sage would only let me input seven characters into the "password" field. The problem is, my password is eight characters... I have never had any trouble loggin in before, any suggestions?

When I try to open my company, I get the error message: "Your Sage ID is valid but you do not have sufficient rights to access this company. Sign in as a different user or close this company and contact the file owner/creator". I am the file owner and…

I have been using Drop Box for emailing my clients .cab files back to them. However, I have 2 clients that lives 3+ hours away and do not want to use Drop Box, Goggle Drive etc. They just uncomfortable with learning something new. I can not email in gmail…

Hello, Our accountant is the only one who has access to "Full Accounting Rights" and this is how the company would like it to stay. The problem is, that it's my job to prepare quotes on the system, but I can't do that without having "Full Accounting…

Is anybody else having trouble with the new "picture" security feature? My eyesight is not good and it's taking my several tries to click on all the silly pictures. Can this be disabled OR is there a way around it??

Hello Friends. At present I have only one password for my sage Drive. Please advise me if I can create a different password for my accountant to access sage drive (cloud). So that when necessary I can change the password and the accountant can not…

As sysadmin of a multi-user system in multiple locations, can I kick out users who are not even at work? I need to install an update, so I need to switch to single user mode and I can't until these people Log out.

I was happy to see Sage 50 finally integrated the ability to send emails through "webmail", however this feature is flawed when used with Gmail. Sage 50 attempts to connect to Gmail's SMTP server using Basic Authentication, but Google has had Basic Authentication…

Accountants Copy. To simplify this comment, we had an issue that required us to post 2 missing entries directly to the control accounts. As it is not advised to unlink the accounts, I was told that an Accountants copy could post directly to the control…

do we have to pay something every year or every two year for renew Sage? we have used Sage from the year 2013 and we just got the updated version last week but today still receive the renew notice. why? is it a virus?

I have Sage 50 Premium 2013 and I was looking for some feedback on how to limit staff with user options. I have already created user accounts and have limitations set altough Invoices seems to be getting deleted. How can I identify what user created or…

If you are unable to open Sage 50 due to the message "SAGE_SA_IMPRT.DLL was not found or missing" and you are using Avast, this .dll file is quarantined by the security software. Please follow the steps below to restore and add it to the exclusion list…