Sage 50 Canada

Receiving this message after updating SAGE software to correct the issue of creating and sending an CVS file and now we cannot upload payments?

Hi me and other users are receiving this error message after a while, what causes this, is it normal?

error massage says Sage 50 connection manager is installed but not running

Does anyone have advice/experience with this error message? What was done to resolve the issue? I have already spoken with Sage support, multiple times. Sage support says to consult with IT. IT says it's a Sage issue. Thank you.

Hello all, I use Sage 50 canada connect. I find when I change locations or wifi's that sometimes some of my journals wont open. It's not that they've opened off screen, it's that they will so only a white box when I hover over them on the tool bar.…

I keep getting a pop up when I try to share the company "The connection for remote access failed". I also have been getting a pop up when I open the file that says " The file you want to open is located in a folder used for cloud storage. Working in a…

When I go to update my service plan it tells me I need to connect to the internet. Thanks

Sage people, this is now over 24 hours down, costing me thousands of missed billable time and paying employees for nothing - Quickbooks cloud is up and going. What is more frustrating is my laptop works, and one of my desktops works, but two of my desktops…

Anyone else experiencing difficulty accessing cloud based Sage ?

I start having problems opening SAGE 50 Pro Canadian Edition Desktop program after activation of my new VPN provider Cyberghost. I was getting timeouts and DCM connection errors when the VPN was ON. As soon as I put it OFF, all problems went away. I try…

Our whole team cannot access our shared database but we are all getting the "server is too busy now. Please try again later". Message. I want to understand why we're getting this message and what can we do to resolve this as our team is all at a standstill…

I have stopped and started the Connection Manager on my computer and also on the server, multiple times. Nevertheless, I still keep getting this error message when launching any given client Sage 50 file, "A network error occurred while communicating…

Trying to log into Sage 50 Canada Edition and the error code 520 is coming up. It is saying that it is a problem with the host. Awhile ago there was a similar problem and it ended up that Sage was down across the board. Is anyone else having this problem…

Does anyone here have any connection issues using VPN? We are currently hosting Sage on our server and we find some users who are now working from home will have connectivity issues via a VPN where the system crashes or they get kicked out of the books…

Hello Sage People! (Happy 2021) The scenario: 3 laptops (all the same make and model), all on the same wireless network (nice and stable, lots of bandwidth), all on the same workgroup. All can see each other without a problem and access the shared company…

None of us can log on and it's the exact same thing that happened to us last Friday. Also, change your recording. I keep calling you and you won't connect me to anyone and you say to call back during normal business hours which I call well within…

I have a client that I set up for remote data access on his end. Installed his new version of Sage 50 premium. Set the file up to share, added me as a user and put his file in multi user mode. I did this at his office location this morning. When I got…

A client is having issues with their Sage 50 2018.2 installation. It is a peer to peer network running on Windows 10 Home edition. After installing a Windows update that added the "Hello" feature (the ability to use a PIN number instead of a password…

I am having issues getting through the reCAPTCHA security questions. In recent days it has taken me an unreal amount of attempts to successfully complete the process. when I try to change to the audio option I am shut down with a message stating that…

We have two accounts that we work with in Sage. I can access one account; however, when I try to access the other account I suddenly get the following message: We use Sage 50 Accounting Pro. It worked well on Friday and then it did not work yesterday…

I have Sage Drive already activated and uploaded/shared. My question is that with my laptop being the main computer, how does a second employee log in to Sage Drive from an off site location, with their own laptop, use our Sage 50? I've already added…

Can't log into Sage Drive - error message Hello, I have a problem signing into Sage Drive, I get this error every time: An unexpected error has occurred while signing in with your Sage ID - You must sign in again message when signing into Sage Drive…

I have been using SAGE without issue for the past year. All of a sudden yesterday I couldn't open SAGE. I received a troubleshooter message that said that my computer firewall is blocking required processes to access my data. Then is gives me a whole…

We have two computers using sage 50. One supports windows 7 and the other windows 10. Both have full read/write permission. The computer (windows 7) is able to do all functions other than processing an invoice. Once the invoice is posted it just hangs…

Is the connection manager compulsory. I don't want Sage or in fact anyone having access to my data. Can software run without it?