• Reissuing a single payment with outstanding credit & recorded payment

    Hi! I had a credit for a monthly payment last November and the December payment reflected the credit along with the current amount due. Please forgive any wrong terminology - I am just learning! I need to go back and void the December payment and create…
  • Recording gifts

    I would like to give a table runner out of my inventory to a friend, not a charity. How do I record the non tax deductible gift? The table runner costs an estimated $25 to make and sells for $70. I'm in Pennsylvania where there is a 6% use tax. I assume…
  • sales order conversion

    I have created a custom sales order and a custom sales invoice (same logo etc.) When I try to convert a Sales Order to a Sales Invoice (using the 'invoice' button at top...it strips out the left column (Quantity) and other parts of the format when the…
  • How to remove credit balance on Accounts Receivable

    A customer prepayment was misposted in 2023. As the year is closed, it is not possible to correct the initial payment. The customer has nothing due to us, and we owe them nothing. This credit balance is still showing on the Accounts Receivable report…
  • Over-receiving

    Is there a setting in Sage 50 to prevent users from over-receiving a quantity on a purchase order?
  • How to adjust the item cost from past (closed) periods?

    Hi everyone, I need to make an item adjustment in my inventory from past periods. I have a few items with the same discrepancies, but let's bring just this example, I have an item that its value is $101. This is because 10 were entered to $10 and…
  • Clearing out old AP without affecting the GL?

    I need to clear out the old AP that has already been paid from prior years that are now closed. I know with AR you can go in and change the Beginning Bal, but is there a way to clear out our Old AP that has already been paid from prior closed years without…
  • Clearing out old Aged Receivables without affecting the GL?

    We moved over from QB to Sage 50 and we had a bunch of invoices that were already paid come over during the migration and now show as unpaid. I followed the below steps to correct the AR balance, but I am running into some problems. Any help would be…
  • CREDIT MEMO

    I was doing memo on a sales invoice, then there was network interruption that, i tried to go back to the same invoice and create the credit memo, but am getting this errors "This invoice was already the subject of a credit memo" and "This invoice line…
  • Receive Money From Factoring Company

    I am having an issue figuring out how to record our Customer payments in the Receive Money tab under Customers & Sales. We use a factoring company so we send the Factoring Company our customers invoices and they, in turn, send a wire less any fees. The…
  • New General Ledger Account with Beginning balance

    I am trying to enter a new general ledger account for a loan. I need to enter a beginning balance for the loan. When I try clicking on "Account Beginning Balance", it wants me to "Select period to enter Prior Year Adjustments". I do not want to do that…
  • Cancelling an order to which a prepayment was applied

    I generated a Sales Order. Product was not received. I received a deposit on that order from the client and I recorded that deposit as a prepayment to her account. Client now wants to cancel the order and receive a return check. Since product has not…
  • ISSUES WITH COG GL

    There is an auto generated GL call system cost of Good sold. Pls what went wrong to cause this? Kindly help.. Secondly, how to i create business location in sage 50 2013 Quantum? Thanks for your kind response
  • How do I transfer a credit balance from one customer to another?

    one customer with multiple stores, wants a credit balance from one their accounts to another
  • Bogus GL account reporting 0.00 Even though it's mapped correctly.

    While correcting an improperly coded check, a slip of the finger accidentally created a bogus GL account. Even though it is mapped to the correct expense, it changed every transaction to 0.00 all the way back to 2011! The balances were hundreds of thousands…
  • Error message: Transaction can't be adjusted because the transaction date occurred before the previous year

    I need to view AP records for the past 10 years. If it's in adj invoice mode, I can copy the AP entry comments, which I need to copy to excel. I am not going to change any records. Is this possible?
  • Owner contributions via inventory

    I divided my company into 2 product segments and created a new company with a new capital partner. My contribution was through inventory (Raw materials, resale, and finished goods). This is a manufacturing company. On my initial contribution my employee…
  • Mark invoice as paid

    Hello, I am stumped. We paid an invoice for a trailer (Fixed Asset) with an American Express card. We pay monthly and once the payment comes out of the cash account we download the statement and allocate it to the correct account. I am needing to apply…
  • VOIDED CHECKS

    Hi Why still seeing invoices in my aged payables if the check is already void? How can I resolve this situation? Thanks
  • COGS is calculating astronomical numbers

    At the Beginning of year an automatic entry was posted with reference: SysCost Jrnl: INAJ This entry adjusted the cost of several inventory Items. This resulted in astronomical amounts in both the income statement COGS accounts and Balance Sheet Inventory…
  • apply a payment to a closed year

    I have a customer who wants to make payment on some past due invoices that are now in closed years. I don't know how to credit them or at least make the past due amounts go away so they stop showing on my accounts receivable report.
  • Customer ID Error

    The Customer ID that was automatically created already exists in Sage 50--Error How to fix this? John Z.
  • memorized sales invoice number

    I'm not sure how this happened - there are invoice numbers assigned to a few memorized sales invoices that I would like to remove. Can this be done?
  • Open the previous posting period

    How can we open the the previous period if it is already close because we need to edit or add some data in that period
  • double payment

    My vender sent me a payment for 5 invoices due, two different days via wire transfer. I notified them and now they want a credit note but the invoices have been paid. How do I create a credit note for them since the goods were not returned?