• Canadian Sage 50 2024.2 update

    Tried to install the 2024.2 update but it says it can't do it because the program itself is installed in the wrong place. Glitch? Never had issues before, and no problem installing the 2024.1 update.
  • Lien mise à jour 2024.1

    Bonjour, Je cherche à mettre à jour la version Sage d'un second utilisateur dans mo entreprise. Est-ce que l,un d'entre vous sait comment je peux trouver le lien de la mise à jour 2024.1? Un grand merci.
  • How do I know if I have the most recent Tax Tables for Payroll

    Please advise how I can tell if the payroll has the updated Tax calculations?
  • Update?

    Hello I keep getting this banner when i go to send email invoices: "This release of Sage 50 will stop supporting Invoice Payments in 26 days. You must upgrade to the latest release to use this feature" I go to the "help" menu, click on "Check for…
  • Multiple software upgrades

    We have been using SAGE 50 for many years at my company, and we updated to cloud about 3-4 years ago. On my work laptop I have Sage 50 2021 throught Sage 50 2024 (4 versions) installed. I have just been updating with the suggested updates every year…
  • Mettre à jour Sage 50

    Refaire une mise à jour Sage 50 2024
  • 500 additional fee for updates

    What is the reason that it is costing $500 for updates in addition to the Annual fee we pay for our Sage subscription?
  • Dental Insurance update

    How do i get the payroll update to include the Dental insurance option codes under the employee information
  • 2024.1 update causing sporadic errors - 'An error has occurred. To protect your business data Sage 50 will shut down immediately.'

    We have recently updated all workstations in a multi-user scenario to 2024.1 We're finding that upon closing SAGE we're often seeing the error "An error has occurred. To protect your business data Sage 50 will shut down immediately." This does not shut…
  • Downloading sage 50 2024

    Trying to update sage 50 2023 to sage 2024 and the overall progress bar has been sitting at 46/118 for over 20 minutes - I've already stopped it once and tried to update it a second time and I have the same issue Anyone have any suggestions? Thanks…
  • Getting the message "Bad KEY File" after updating

    I downloaded the latest update (2024) but I get the message "Bad KEY File" when I go to open the company. Then when I click Ok to move past that point it says to reinstall but it keeps happening when I tried to reinstall. Please help!
  • installation problem

    I was doing an update after year end on one of the companies and for some reason my anti virus blocked it 1/2 way thru and its telling me to re install but I did the update from the software and it wont let me access the software.
  • Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…
  • SAGE 50 Canada shared data 2024 update

    We recently switched to SAGE 50 Canada - shared, so everyone has remote data access. There was an update to 2024.1 that the main user installed. Then, as a remote user, I was unable to open the company, as my version was still 2023. How should an update…
  • Emailing Paystubs

    Since the update, I can no longer email paystubs out of Sage 50 Accountant Edition. I use the cheque run and have never had an a issue before. As soon as i click email the first employee hangs and nothing else will go. When I finally get out of the payroll…
  • Installation et mise à jour du fichier pour Sage 2024.1

    Bonjour, J'ai installé la nouvelle mise à jour 2024.1. Quand je suis rendue à la mise à jour de l'entreprise, l'exécution globale reste à 14/17 et il ne se passe plus rien. J'ai essayé d'installer cette version sur un autre ordinateur et j'ai le même…
  • Sage 2024.1 SDK Download link

    Where can I download Sage 50 Canada Accounting SDK - Download for version 2024.1. I have this link ca-kb.sage.com/.../viewsolution.jsp where they used to post SDKs but the last SDK I see here is of version 2024.0.
  • 2024.1 Update - Payroll Changes

    Hello, Anyone else running into the issue of doing the first payroll for 2024 that the CPP, CPP2 and EI are not correctly calculating? In my case the employees have reached the CPP and EI maxes in 2023 but the first pay I want to run early (due to vacations…
  • Will the January 2024 payroll update affect December payroll transactions?

    I have some paycheques that will be dated Dec 31 (for employees December wages), and some January 1 (we pay salary on the first day of the month for the coming month). If I install the payroll update, will it affect the Dec 31 cheques in a way that it…
  • activation sage 2024

    When i try to activate it is asking for key code, when i go into sage it says my key code is not registered? Not sure how to proceed?
  • Payroll Update

    When will the new update for 2024 payroll rates for CPP/EI/TAX be available ? (Sage 50C Premium) Also, will the Enhanced CPP be a separate line item showing on paystubs in 2024?
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • SAGE unable to retrieve service plan information

    My business recently installed the 2024 version of Sage. Everything seemed to be in working order, but when our book-keeper came by this week in order to process payroll, she found that she was unable to do so. On the homepage of the desktop version of…
  • Downgrade from Sage 50 Canada Premium Accounting?

    We have downsized our company to a couple of employees - 2 to 4 only. Premium edition has so much cost and features for so few people. Since 2024 version needs a new way to purchase - is there a way to move to subscription using the data we have but for…
  • Premium to Pro edition

    I understand that you cannot downgrade from Premium to Pro. I have a question about this. Now if I do not purchase the 2024 Premium .. and I have been a Premium user all along, and purchase the 2024 Pro version does this mean I have to start a new company…