Skip to content
Community Hub
  • Login
  • Site
  • Search
  • User

x Want to ask a question or reply? Click here to join the group.
Sage X3
  • United States

Sage X3

Welcome to the Sage X3 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros from around the globe.
Sage X3 Support
  • Forums
  • Blog
  • Global Hub
  • Members
  • Resources
  • More
  • Cancel
  • Ask a question
  • Subscribe by email
  • More
  • Cancel
  • Tags
  • Subscribe by email
  • More
  • Cancel
  • X3 Reference folder rebuild

    X3 Reference folder rebuild

    Shafique Syed
    Shafique Syed

    There could be as situation where X3 reference folder has become unstable, and you want to rebuild the X3 reference folder.

    In this blog we will go through the steps which could assist to rebuild X3 reference folder

    Step 1: Copy FOLDER.jason file available…

    • Aug 23, 2024
  • Setting up a registered domain and SSL certificate for a Sage X3 environment.

    NathanG
    NathanG

    Setting up a registered domain and SSL certificate for a Sage X3 environment involves several steps, including domain registration, DNS configuration, and obtaining and installing an SSL certificate. Here is a detailed guide to help you through the process…

    • Jul 17, 2024
  • Troubleshoot Web scheduling Analytics Total Import issue for X3 Interface GraphQL service

    Troubleshoot Web scheduling Analytics Total Import issue for X3 Interface GraphQL service

    Shafique Syed
    Shafique Syed

    You may have installed or upgraded Web Scheduling to current release. As first step you are trying run Total Import in Analytics and experiencing issues.

    Below details may assist you to troubleshoot the issues experienced for GraphQL Interface.

    Verification…

    • Jul 15, 2024
  • Successful print jobs saved for traceability

    Successful print jobs saved for traceability

    Shafique Syed
    Shafique Syed

    Print supervision function (PSIMP) is used to visualize, for a specific print server, the list of tasks under process and, depending on the authorization level, to delete one task from the list or to change its priority.

    Successful print jobs can be viewed…

    • Jun 16, 2024
  • X3 Component Update

    X3 Component Update

    Shafique Syed
    Shafique Syed

    It may happen that you could experience issue after upgrading components of Sage X3 from latest release. You have downloaded all the mandatory component and upgraded those components without issue. Now when you try to login to Sage X3 you may be experiencing…

    • Apr 17, 2024
  • Exploring auto journals: what is that “1=2” formula?

    Exploring auto journals: what is that “1=2” formula?

    pnightingale
    pnightingale

    Time once again to take an exciting journey through the world of automatic journals. Here is where our six previous adventures took us:

    • Exploring auto journals: the “V_” formula
    • Exploring auto journals: the descriptions
    • Exploring auto journals…
    • Mar 29, 2024
  • Display standard transaction in local date time format.

    Display standard transaction in local date time format.

    Shafique Syed
    Shafique Syed

    We understand that for maintaining consistency and uniqueness all documents when created or modified in X3 is saved in GMT Date time format. In classic function we have Utilities tools “Properties” which display the Creation or Modification on of the…

    • Mar 15, 2024
  • Is it possible to delete a pick ticket after a validated sales delivery is deleted?

    Is it possible to delete a pick ticket after a validated sales delivery is deleted?

    VanessaQ
    VanessaQ

    After creating a sales order, it is possible to generate a pick ticket for the sales order. The pick ticket status will be “In process”. Once the pick ticket status is changed to Deliverable, it is possible to generate a sales delivery that can be validated…

    • Feb 28, 2024
  • Password Reset

    Password Reset

    Shafique Syed
    Shafique Syed

    In 2023R2 user can change their own password for security reasons or reset it if they forget it.  The login screen includes a link to reset your password when basic authentication (user/password) is used to allow users to reset their passwords easily without…

    • Jan 25, 2024
  • LOGS AND TRACES – Refresher – PART 2

    LOGS AND TRACES – Refresher – PART 2

    NevilleC
    NevilleC

    LOGS AND TRACES.. Refresher Part Deux

     In continuing this refresher series of logs and traces we will cover some of the built-in capabilities that are available to use, specific to:

    1. Batch server logs
    2. Syracuse logging
    3. Workflow email logs
    4. Web scheduling…
    • Jan 23, 2024
  • Clearing common Cloper anomalies Part II

    Clearing common Cloper anomalies Part II

    pnightingale
    pnightingale

    I thought it was time to look at the Cloper report again. We reviewed some common errors in Sage X3: Clearing common Cloper anomalies . Let’s take a look at a few less frequent ones.

    First here’s a Cloper refresher:

    The Cloper is the Pre-closing…

    • Jan 20, 2024
  • Why is cost structure posting to a received not invoiced clearing account RNI instead of posting to a separate GL account?

    Why is cost structure posting to a received not invoiced clearing account RNI instead of posting to a separate GL account?

    VanessaQ
    VanessaQ

    separate GL account?

    When a cost structure is assigned to a standard cost product, and a purchase receipt is created, the expectation is to have the amount of the cost structure posted to an overhead or landed cost GL account not the RNI account.  

    However…

    • Jan 17, 2024
  • Shipping Calendar

    Shipping Calendar

    Shafique Syed
    Shafique Syed

    Using calendar functionality of X3 you can create shipping calendar. Shipping calendar could ensure delivery tracking and order fulfillment runs efficiently helping sales team and warehouse shipping team to work together.

    Below is very high-level calendar…

    • Jan 10, 2024
  • LOGS AND TRACES – REFRESHER – PART 1

    LOGS AND TRACES – REFRESHER – PART 1

    NevilleC
    NevilleC

    Today we will focus our energy on the tracing and logging options available to us from within the many applications we use in day-to-day activities.

    We will discuss the tracing and logging options for various components used with X3 and what type of information…

    • Dec 20, 2023
  • Checking your list for year-end

    Checking your list for year-end

    pnightingale
    pnightingale

    Santa Claus isn’t the only one checking a list at this time of year. Consider me the Grinch reminding, you that year-end is just around the corner, and it is time to review your year-end task list.

    Your year-end task list and notes are the most…

    • Dec 15, 2023
  • When running Material Requirements Planning MRP, how does it determine the suggestion type to use?

    When running Material Requirements Planning MRP, how does it determine the suggestion type to use?

    VanessaQ
    VanessaQ

    When running Material Requirements Planning MRP in Manufacturing, Planning, MRP processing or Stock, Reorders, MRP processing, the type of the planned order created by MRP depends on the setting of the Suggested type that is selected in Common data, Products…

    • Dec 15, 2023
  • New Features to the Management Console in 2023R2

    New Features to the Management Console in 2023R2

    chris h.
    chris h.

    Hi Readers, 

    Today’s blog posting will be a short review of the new features / changes made to the installation process for our latest release of 2023R2 (12.0.34). All of these changes you will find are located within the Sage X3 Management Console (aka…

    • Nov 28, 2023
  • What to do when a supplier balance is out of sync?

    What to do when a supplier balance is out of sync?

    VanessaQ
    VanessaQ

    Working with suppliers, sometimes the balances can get out of sync. When this happens, in Sage X3, there is a utility called Supplier balances resync in the Purchasing, Utilities section. This utility is used to resynchronize the balances of a business…

    • Nov 28, 2023
  • User & Table auditing in X3

    User & Table auditing in X3

    NevilleC
    NevilleC

    User & Table auditing in X3

    Welcome to another blog, today we will discuss the auditing capabilities of X3 and tools available to use when looking to audit or investigate problems potentially related to a user, table, or session. 

    Let’s begin this…

    • Nov 20, 2023
  • Exploring auto journals:  which auto journal will be used?

    Exploring auto journals: which auto journal will be used?

    pnightingale
    pnightingale

    Time to go on our sixth thrilling adventure exploring the automatic journals and see what determines which auto journal will be used. Our previous travels have taken us through:

    • Exploring auto journals: the “V_” formula
    • Exploring auto journals…
    • Nov 1, 2023
  • Mobile Automation picking with LPN (License plate number)

    Mobile Automation picking with LPN (License plate number)

    Joel S
    Joel S

    Sage is continuing to add more features and functionality to mobile automation.

    Online help center provides a detail how to on most of the transactions and functionality.

    Under “Recent How to guides” you can find a link to “Mobile Automation…

    • Oct 31, 2023
  • What is the difference between a Primary valuation method and a Secondary valuation?

    What is the difference between a Primary valuation method and a Secondary valuation?

    VanessaQ
    VanessaQ

    Valuation methods can be found in Setup, Stock, Valuation methods. This function is used to select the primary valuation that is going to be assigned to a product. Several valuation methods are available for selection based on the country's legal requirements…

    • Oct 24, 2023
  • New Multithreading option now available

    New Multithreading option now available

    NevilleC
    NevilleC

    Good day and welcome to FY24..

    Let’s kick things off with this blog regarding a newly added feature when running exports from the management console.

     

    What is Multithreading?

    Multithreading is a form of parallelization or dividing up work for simultaneous…

    • Oct 4, 2023
  • Issuing refunds for overpayments

    Issuing refunds for overpayments

    pnightingale
    pnightingale

    It seems like most of our Accounts Receivable time, after sending out invoices, is devoted to chasing down payments. For this, the blog Bad debts management and AR Write-offs comes in handy. Every once in a while, customers don’t just pay us, but they…

    • Sep 30, 2023
  • How to troubleshoot allocation issues?

    How to troubleshoot allocation issues?

    Joel S
    Joel S

    There are times we struggle to understand why the sales orders, or the work orders don’t allocate when there is enough stock on hand.

    In this blog let’s look at some of the troubleshooting measures that we can take before contacting support!…

    • Sep 29, 2023
<>
Sage
Africa & Middle East Canada France Portugal Spain United Kingdom & Ireland United States Global Solutions
  • facebook
  • instagram
  • linkedin
  • youtube
COMMUNITY
  • Site help
  • Site map
COMPANY
  • Overview
  • About us
  • Careers
  • News
  • Sage events
  • Investors
  • Sage Foundation
PARTNERS
  • Sage Partner Program
  • Partner Hub
  • Developers & ISVs
  • Sage Marketplace
SUPPORT & TRAINING
  • Contact Support
  • Sage Knowledgebase
  • Sage University
  • Sage Advice Blog
  • © Sage Group plc 2024
  • Privacy
  • Cookies
  • Community guidelines
  • General data protection regulation

*Community Hub is the new name for Sage City